• Hi there,

    thank you so much for your great work.
    Somehow i am not able to save my questions. I created a quiz and i was trying to make some questions and save them. I clicked on the green Button “SAVE QUESTION” but nothing happend. And on the Quiz Main page where “Newly added questions will appear here” stands appeared no questions. I updated on the newest WordPress.

    Hope you can help me.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Harmonic Design

    (@harmonic_design)

    Hi benielmi,
    this is an interesting issue.

    Before you do anything, can you please clear your browser cache? With a bit of luck the issue is just that your browser is loading an older cached version of the HD Quiz admin scripts.

    Once done, please press F12. This should open up your “console” which will show any errors on the page. Please try adding a sample question and let me know what errors appear there after “HD Quiz initiated”.

    Lastly, as a last case scenario, the “older” method should still work. If you select “delete questions” you will be redirected to the old default admin page for HD Quiz which should allow you to create and save questions user the older interface.

    Thread Starter benielmi

    (@benielmi)

    Hi Harmonic Design,

    i did like you said and in the console i get an error as follow:

    “Failed to load resource: the server responded with a status of 510 (Not Extended)” Permission denied

    /wp-admin/admin-ajax.php:1

    Hope that helps to find a solution.

    Plugin Author Harmonic Design

    (@harmonic_design)

    Do you have any third party security plugin installed? admin-ajax.php is required by a lot of plugins to send data.

    Are you logged in as an administrator or editor?

    Thread Starter benielmi

    (@benielmi)

    Im logged in as administrator.

    As third party security plugin i installed Wordfence Security which is not activated and Akismet Anti-Spam which is activ.

    Plugin Author Harmonic Design

    (@harmonic_design)

    There is a good chance that the issue is Wordfence. Some of the things it does is modify files in order to check and stop any traffic or requests that it does not recognize.

    I’ll install WordFence on a demo site and see if I can replicate this for you and provide instructions on how to revert whatever it is that they did

    Plugin Author Harmonic Design

    (@harmonic_design)

    Hi benielmi,
    I was unable to replicate this issue even with having WordFence’s security and firewall settings maxed out. This means that it must be something else that is blocking the connection on your site.

    In order to further assist you, I will need to know some details about your site/server that should not be posted on a public forum. Because of this, please email be dylan [at] harmonicdesign.ca so we can continue this thread.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘SAVE QUESTION – Button not working’ is closed to new replies.