Support » Plugin: WooCommerce Multilingual & Multicurrency with WPML » Save preferred user-language on WooCommerce-Checkout using WPML

  • Resolved inweco

    (@inweco)


    We are trying to figure out a way on how to save the preferred user-language when a new customer creates their first WooCommerce-order. The website uses the WPML-plugin for multilanguage-support. In addition to that we’re using the “Shop as Client for WooCommerce”-plugin in order to be able to create orders for other people from an existing admin-account.

    The WooCommerce-Shop is a part of an event-hosting-company. People can use the shop as a regular online-shop. At the same time there are employees who can post orders for new customers using the said plugin. This is important since we’re tracking the orders that have been placed at a physical location through the WooCommerce-Shop as well.

    We are now looking for a way to select and save a preferred language on the checkout-page when placing an order for a new customer. In order to do this we have added an additional select-field with the available languages. Now we just need to find a way to save the selected language to the new user-account in order to make sure that the new customer received the order-emails in the selected language. On top of that it would be helpful if the user would automatically see the website in the selected language after they login for the first time.

    Is there a way to save the preferred language when placing an order? Any help would be appreciated. Thanks in advance!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Andrés Cifuentes

    (@andrescifuentesr)

    Hello @inweco,

    For support on WPML, please reach out to us directly as there is no commercial support allowed here on the forums, that needs to go through our support forum.

    In the meantime, you can start checking the wpml_language order metakey. However, if you need further help, don’t hesitate to contact us and add this link to your ticket support.

    Thank you

    Thread Starter inweco

    (@inweco)

    Thank you for the info. I have opened the chat with one of your supporters on the wpml-website since I have not been able to post a new forum-topic within the wpml-forum. She has told me that there is no support for questions like this one which is why she asked me to post a question in this forum.
    Since I am still not able to post a question in the wpml-forum (it only gives me the button to chat to a supporter again) I would really appreciate, if somebody could tell me where to turn to in order to fix this issue. Thanks!

    Plugin Support Andrés Cifuentes

    (@andrescifuentesr)

    I’m sorry for the misunderstanding @inweco but we really can’t reply premium support related questions here.

    In case you want to open a ticket in our support forum instead of a chat, just ask the supporter to kindly transform your chat into a ticket.

    Thank you for your understanding.

    Thread Starter inweco

    (@inweco)

    Thank you very much for the info. I created a support-ticket.

    Plugin Support Andrés Cifuentes

    (@andrescifuentesr)

    I’m glad to know that it was helpful.
    Regards

Viewing 5 replies - 1 through 5 (of 5 total)
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