Title: Save icon missing in 'Widgets Last modified: August 20, 2016 --- # Save icon missing in 'Widgets * [Morganclark](https://wordpress.org/support/users/morganclark/) * (@morganclark) * [13 years, 11 months ago](https://wordpress.org/support/topic/save-icon-missing-in-widgets/) * Hello, I have recently installed a Woo WordPress theme and I was using the widgets to save icons, but for some reason the Save Icon button has dissapeared and I have no idea to get it back. Help would be hugely appreciated. Thanks Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/topic/save-icon-missing-in-widgets/page/2/?output_format=md) [→](https://wordpress.org/support/topic/save-icon-missing-in-widgets/page/2/?output_format=md) * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [13 years, 11 months ago](https://wordpress.org/support/topic/save-icon-missing-in-widgets/#post-2808655) * I’m sorry but as you are using a commercial theme, you need to seek support from the theme’s vendors. [http://www.woothemes.com/support/](http://www.woothemes.com/support/) * Thread Starter [Morganclark](https://wordpress.org/support/users/morganclark/) * (@morganclark) * [13 years, 11 months ago](https://wordpress.org/support/topic/save-icon-missing-in-widgets/#post-2808659) * That’s interesting as they just palmed me off to you guys… The Widgets setting is actually in the Word Press part of the dashboard, not the installed version. * Can you be 100% sure before I go back to them? * Thanks * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [13 years, 11 months ago](https://wordpress.org/support/topic/save-icon-missing-in-widgets/#post-2808661) * OK – what happens if you switch to Twenty Eleven? * Thread Starter [Morganclark](https://wordpress.org/support/users/morganclark/) * (@morganclark) * [13 years, 11 months ago](https://wordpress.org/support/topic/save-icon-missing-in-widgets/#post-2808667) * The Save icon is still not there unfortunately. They asked a similar question as well. * Thanks Esmi * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [13 years, 11 months ago](https://wordpress.org/support/topic/save-icon-missing-in-widgets/#post-2808668) * Ok – next step. Leaving Twenty Eleven active, try deactivating **all** plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). * Thread Starter [Morganclark](https://wordpress.org/support/users/morganclark/) * (@morganclark) * [13 years, 11 months ago](https://wordpress.org/support/topic/save-icon-missing-in-widgets/#post-2808676) * Hey, so I deactivated all plugins but there was no change anywhere, however when I tried to re-install all plugins, one plugin gave me a fatal error message: * Fatal error: Cannot redeclare class InstagramWidget in /var/www/wp-content/plugins/ instagramWidget.php on line 167 * I haven’t done anything from here, however, the save button icon has not returned. * If it helps I can send you a private message so you can have a look. I m new to these message boards and I m not sure how this works. Thanks * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [13 years, 11 months ago](https://wordpress.org/support/topic/save-icon-missing-in-widgets/#post-2808679) * Sorry – we do not have private messaging here. These are community forums. All the problem-solving takes place here so that others can benefit from it later on. * [FTP](http://codex.wordpress.org/FTP_Clients) into your site (or use whatever file management application your host provides) & delete the plugins/instagramWidget. php file. * Thread Starter [Morganclark](https://wordpress.org/support/users/morganclark/) * (@morganclark) * [13 years, 11 months ago](https://wordpress.org/support/topic/save-icon-missing-in-widgets/#post-2808680) * OK – Cool Ill do that, I ll get back to you shortly. I appreciate your help here! * Thread Starter [Morganclark](https://wordpress.org/support/users/morganclark/) * (@morganclark) * [13 years, 11 months ago](https://wordpress.org/support/topic/save-icon-missing-in-widgets/#post-2808840) * I firstly deactivated all the plugins one by one and tested to see of it worked. * It didnt. * I then logged onto the backend and removed the plugins by using: * rm -r (widgetname) * Against all of them – so there’s no plugins on there now, but, alas, no save button still. * Hope you have a fix. * Thanks * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [13 years, 11 months ago](https://wordpress.org/support/topic/save-icon-missing-in-widgets/#post-2808874) * Hmm… can you try [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F) by PhpMyAdmin? * Thread Starter [Morganclark](https://wordpress.org/support/users/morganclark/) * (@morganclark) * [13 years, 11 months ago](https://wordpress.org/support/topic/save-icon-missing-in-widgets/#post-2808966) * Still no change at all. This is really weird as I have been trying to get a lot of people to look at it to but it is just not coming back to how it should. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [13 years, 11 months ago](https://wordpress.org/support/topic/save-icon-missing-in-widgets/#post-2808967) * Site url? * Thread Starter [Morganclark](https://wordpress.org/support/users/morganclark/) * (@morganclark) * [13 years, 11 months ago](https://wordpress.org/support/topic/save-icon-missing-in-widgets/#post-2808968) * It’s not live yet: [http://ec2-23-20-169-130.compute-1.amazonaws.com/](http://ec2-23-20-169-130.compute-1.amazonaws.com/) * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [13 years, 11 months ago](https://wordpress.org/support/topic/save-icon-missing-in-widgets/#post-2808969) * That site is still using a commercial theme – not Twenty Eleven * Thread Starter [Morganclark](https://wordpress.org/support/users/morganclark/) * (@morganclark) * [13 years, 11 months ago](https://wordpress.org/support/topic/save-icon-missing-in-widgets/#post-2808970) * Yes, I know because we had to revert to do some work and show clients where we are at even though we have no save button. * Have you seen something like this before, and if not do you think it is wise that we clear and start again because it seems like a very strange bug. * Thanks Esmi Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/topic/save-icon-missing-in-widgets/page/2/?output_format=md) [→](https://wordpress.org/support/topic/save-icon-missing-in-widgets/page/2/?output_format=md) The topic ‘Save icon missing in 'Widgets’ is closed to new replies. ## Tags * [icons](https://wordpress.org/support/topic-tag/icons/) * [save](https://wordpress.org/support/topic-tag/save/) * [widgets](https://wordpress.org/support/topic-tag/widgets/) * [woo](https://wordpress.org/support/topic-tag/woo/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 21 replies * 2 participants * Last reply from: [Morganclark](https://wordpress.org/support/users/morganclark/) * Last activity: [13 years, 11 months ago](https://wordpress.org/support/topic/save-icon-missing-in-widgets/page/2/#post-2808976) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics