Save export settings

Resolved Cosmic Jamie
(@cosmicjamie)

2 years, 4 months ago

Hi there,
Is is possible to save the quick export settings so that they can be used for future exports or will they always reset?

Our client has used it and finished their export but is saying the settings have reset – I would have thought the “save settings” button would ensure they stay there for next time.

Many thanks,
Jamie

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Author algol.plus
(@algolplus)

2 years, 4 months ago

hi Jamie

I think it’s conflict with another plugin, so button “Save Settings” doesn’t work.

1. Please, visit >WooCommerce>Status>Logs and review “fatal-error-xxx” for today.

2. Please, use browser to check JS errors.
Short guide – https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis

thanks, Alex

Thread Starter Cosmic Jamie
(@cosmicjamie)

2 years, 4 months ago

Hi Alex,
I have no fatal error in the logs. The only console error I get on the Export Orders page is “Failed to load resource: the server responded with a status of 429 ()”.

Thanks,
Jamie

Plugin Author algol.plus
(@algolplus)

2 years, 4 months ago

Can you debug ajax request when you press “Save Settings”?
use >Chrome>Devtools>Network.

more details https://developer.chrome.com/docs/devtools/network/

Thread Starter Cosmic Jamie
(@cosmicjamie)

2 years, 2 months ago

Hi,
Please can you let me know what I should actually be looking for? I’m in the network tab but don’t know what it is I need to send you.

Thanks.

Plugin Author algol.plus
(@algolplus)

2 years, 2 months ago

hi

1. Please, load page, press Save Settings and export HAR file.
Short guide https://support.google.com/admanager/answer/10358597?hl=en

2. Submit HAR file as new ticket to https://algolplus.freshdesk.com/

thanks, alex

Thread Starter Cosmic Jamie
(@cosmicjamie)

2 years, 2 months ago

Thanks, I’ve submitted a ticket so will close this thread.

Plugin Author algol.plus
(@algolplus)

2 years, 2 months ago

Thank you.
But we’ll reply only tomorrow.

Viewing 7 replies - 1 through 7 (of 7 total)

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