• Resolved piestore

    (@piestore)


    Hi,
    I love this plugin but I want to view the street address of the customers as well when they abandoned the cart. Could you please help me with this? I really need this information.

    If there any any function I can add to my function.php or something else I can do to view complete address of my customer, please let me know.

    I really appreciate if you could help me with this. Thank you.

    Himalaya

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor Nauriskolats

    (@nauriskolats)

    Hi @piestore

    Thank you for the kind words! 🙂
    Here is a bit of history. In the beginning we only had Country saved, then later due to some customer requests we included City and Postcode so it would be easier to understand if the user comes from a specific region or not.

    Could you please explain why would you need and how would you be using full address of customers to send abandoned cart reminder emails?

    Thanks,
    Nauris

    Thread Starter piestore

    (@piestore)

    Hi,
    Thank you for your reply. Since we do calls to save abandoned cart so in this case we again have to ask customer for their address.

    What I want is to remove that steps and handle everything on our own. I would really appreciate if you can help with it.

    Thanks for your help.

    Himalaya

    Plugin Contributor Nauriskolats

    (@nauriskolats)

    Hi Himalaya,

    Thank you for explaining the reasoning.
    I will go ahead and add this to our feature wish-list. However collecting full customer home address is not really necessary for the purposes of using CartBounty at the moment therefore it is a bit too much personal data that would have to be collected and that would go against principles of GDPR.

    Kind regards,
    Nauris

    Thread Starter piestore

    (@piestore)

    Hi,
    Thank you. I appreciate you adding this to your wishlist. Actually, there are few plugins that provide this functionality of capturing customer address so I think they must be following principles of GDPR.

    I would definitely love to see this feature as I really like this plugin and will add it right away on my website once we have this feature.

    Thank you. Looking forward to hear about it.

    Himalaya.

    Plugin Contributor Nauriskolats

    (@nauriskolats)

    Thanks @piestore, I guess we could try to create a custom action or filter that you could add to your functions.php file in order to display full address in the location column in case user has provided it.

    Will let you know once this has been added.

    Kind regards,
    Nauris

    Thread Starter piestore

    (@piestore)

    Hi,
    Yes, custom action or filter will work. I would love to install it again if we have this feature.

    I absolutely love your plugin. Please let me know once it is added. Would love to try your paid plan once we have this feature.

    Thank you so much. Will look forward for your reply.

    Kind regards,
    Himalaya

    Plugin Contributor Nauriskolats

    (@nauriskolats)

    Hi @piestore
    Thank you for being so patient!
    We have just released a new CartBounty Pro version which includes a specific new filter that will allow to see full customer addresses. Please take a look here https://www.cartbounty.com/actions-and-filters/#output-full-address-in-the-location-column

    Please let me know if you have any additional questions.

    Best regards,
    Nauris

    Thread Starter piestore

    (@piestore)

    Hi,
    Sorry for late reply. Thank you so much for your update.

    Currently, I’m using another free option. Will you guys will add this feature on free version? Would love to use it.

    Thank you so much. Will look forward for your reply.

    Kind regards,
    Himalaya

    Plugin Contributor Nauriskolats

    (@nauriskolats)

    Hi @piestore,
    Thank you for responding! 🙂

    I’m afraid some advanced features will remain in the Premium version. As this is not really a base feature that majority of users require at the moment it will remain only in the Pro version.

    Best regards,
    Nauris

    Thread Starter piestore

    (@piestore)

    Hi,
    Thank you for your reply. Then how about adding filter for free version and make it optional?

    Would love to use this plugin as I like all the features that it has but as this specific feature is missing I have to use another option in all my clients store.

    Thank you so much. Will look forward for your reply.

    Kind regards,
    Himalaya

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Save Customer Street Address in abandoned Carts’ is closed to new replies.