'Save' button doesn't work

  • jrrockefellar

    (@jrrockefellar)


    9 years, 10 months ago

    I am having difficulties when trying to edit the text content of my website.

    When I attempt to edit the home page (we use theme Enfold 2.7) in the text editor, nothing happens when I click the save button. If I close out of the window, my changes appear, but when I click ‘update’ and am told my changes have saved, nothing happens- it’s just the same version of the page before I tried to edit it.

    Do I need to update my theme? What is the problem?

    I have tried to deactivate plugins I installed more recently and also deleting my cache and using different web browsers. Any assistance or information would be greatly appreciated- thanks so much.

Viewing 3 replies - 1 through 3 (of 3 total)
  • esmi

    (@esmi)

    9 years, 10 months ago

    Can you replicate the problem using the default Twenty Fourteen theme?

    I’m sorry but, if this is a theme-specific issue and as as you appear to be using a commercial theme, you will need to seek support from the theme’s developer/vendor. We do not have access to, nor do we support, commercial products here.

    Thread Starter jrrockefellar

    (@jrrockefellar)

    9 years, 10 months ago

    edit: Seems to only be a problem with the front page.

    esmi

    (@esmi)

    9 years, 10 months ago

    Can you replicate the problem using the default Twenty Fourteen theme?

Viewing 3 replies - 1 through 3 (of 3 total)
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