Title: “Save” button doesn’t save changes editing product
Last modified: August 6, 2026

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# “Save” button doesn’t save changes editing product

 *  Resolved [N.g](https://wordpress.org/support/users/loralora/)
 * (@loralora)
 * [4 days, 2 hours ago](https://wordpress.org/support/topic/save-button-doesnt-save-changes-editing-product/)
 * Hello
   Version 5.0.12WooCommerce 11Third-party plugins and themes are disabled.
    1. Go to the vendor dashboard.
    2. Start adding or editing your product.
    3. The “Save” button doesn’t save changes.
 * Go to page=multivendorx#&tab=settings&subtab=appearance – from the WordPress 
   admin side, and you’ll see that the dashboard color scheme settings are no longer
   displayed.

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Support [sangi00](https://wordpress.org/support/users/sangi00/)
 * (@sangi00)
 * [4 days, 2 hours ago](https://wordpress.org/support/topic/save-button-doesnt-save-changes-editing-product/#post-18985956)
 * Hello [@loralora](https://wordpress.org/support/users/loralora/),
 * Thank you for reaching out, and we’re sorry to hear that you’re experiencing 
   this issue.
 * We have tested both the **Dashboard Color Scheme** settings under **Appearance**
   and the **product saving flow** in the Store Dashboard, and both are working 
   correctly on our end. You can refer to the following screen recordings:
    - [Dashboard Color Scheme](https://www.awesomescreenshot.com/image/62463839?key=1cb50f50e2813db18560ddfa09146f24)
    - [Product Saving Flow](https://www.awesomescreenshot.com/video/55309273?key=5a4844350e43600c346be0bdbbe83afc)
 * Since we are unable to reproduce the issue, we will need some additional information
   to investigate it further. However, as per the WordPress.org support guidelines,
   we are unable to request or exchange sensitive information within the support
   forum.
 * Could you please get in touch with our support team [here](https://multivendorx.com/contact-us/)?
   Our team will be able to communicate with you directly, gather the required details
   securely, and assist you in resolving the issue as quickly as possible.
 * We look forward to helping you resolve this.
 *  Thread Starter [N.g](https://wordpress.org/support/users/loralora/)
 * (@loralora)
 * [4 days, 1 hour ago](https://wordpress.org/support/topic/save-button-doesnt-save-changes-editing-product/#post-18985989)
 * Sent, you can see all the problems when you log in yourself.
 *  Plugin Support [sangi00](https://wordpress.org/support/users/sangi00/)
 * (@sangi00)
 * [4 days, 1 hour ago](https://wordpress.org/support/topic/save-button-doesnt-save-changes-editing-product/#post-18985996)
 * Thank you for your update.
 * Our team will connect with you shortly and work towards resolving the issue you
   are experiencing.
 * Thank you for your cooperation. We truly appreciate your support.
 *  Moderator [Support Moderator](https://wordpress.org/support/users/moderator/)
 * (@moderator)
 * [4 days, 1 hour ago](https://wordpress.org/support/topic/save-button-doesnt-save-changes-editing-product/#post-18986001)
 * > Sent, you can see all the problems when you log in yourself.
 * [@loralora](https://wordpress.org/support/users/loralora/) Please revoke those
   credentials. [@sangi00](https://wordpress.org/support/users/sangi00/) made a 
   mistake that could get their plugin removed from this site. It is that serious.
 * [@sangi00](https://wordpress.org/support/users/sangi00/)
 * While I know you have the best of intentions, it’s forum policy that you not 
   ask users for admin or server access. Users on the forums aren’t your customers,
   they’re your open source collaborators, and requesting that kind of access can
   put you and them at high risk.
 * If they are paying customers (such as people who bought a premium service/product
   from you) then by all means, direct them to your official customer support system.
   But in all other cases, you need to help them here on the forums.
 * Thankfully are other ways to get information you need:
    - Ask the user to install the Health Check plugin and get the data that way.
    - Ask for a link to the [http://pastebin.com/](http://pastebin.com/) or [https://gist.github.com](https://gist.github.com)
      log of the user’s web server error log.
    - Ask the user to create and post a link to their phpinfo(); output.
    - Walk the user through enabling WP_DEBUG and how to log that output to a file
      and how to share that file.
    - Walk the user through basic troubleshooting steps such and disabling all other
      plugins, clear their cache and cookies and try again (the Health Check plugin
      can do this without impacting any site visitors).
    - Ask the user for the step-by-step directions on how they can reproduce the
      problem.
 * You get the idea.
 * We know volunteer support is not easy, and this guideline can feel needlessly
   restrictive. It’s actually there to protect you as much as end users. Should 
   their site be hacked or have any issues after you accessed it, you could be held
   legally liable for damages. In addition, it’s difficult for end users to know
   the difference between helpful developers and people with malicious intentions.
   Because of that, we rely on plugin developers and long-standing volunteers (like
   you) to help us and uphold this particular guideline.
 * When you help users here and in public, you also help the next person with the
   same problem. They’ll be able to read the debugging and solution and educate 
   themselves. That’s how we get the next generation of developers.
 *  Thread Starter [N.g](https://wordpress.org/support/users/loralora/)
 * (@loralora)
 * [4 days, 1 hour ago](https://wordpress.org/support/topic/save-button-doesnt-save-changes-editing-product/#post-18986006)
 * Thank you for the information, we are revoking access.
 *  Thread Starter [N.g](https://wordpress.org/support/users/loralora/)
 * (@loralora)
 * [4 days ago](https://wordpress.org/support/topic/save-button-doesnt-save-changes-editing-product/#post-18986068)
 * Hello
 * We see these errors in the console when the vendor is in the dashboard and tries
   to save changes to the product.
 *     ```wp-block-code
       vendors.js?ver=5.0.12:1 Error loading tour: AxiosError: Request failed with status code 403    at He (vendors.js?ver=5.0.12:1:2084740)    at XMLHttpRequest.E (vendors.js?ver=5.0.12:1:2091443)    at Dt.request (vendors.js?ver=5.0.12:1:2104292)    at async vendors.js?ver=5.0.12:1:161455    at async vendors.js?ver=5.0.12:1:161439index.js?ver=5.0.12:1 Error updating product: AxiosError: Request failed with status code 400    at i (vendors.js?ver=5.0.12:1:3430637)    at XMLHttpRequest.F (vendors.js?ver=5.0.12:1:3399848)
       ```
   
 * We checked the server error log and found nothing there.
 * In the WordPress admin panel we see the following errors:
 *     ```wp-block-code
       /wp-json/multivendorx/v1/tour:1  Failed to load resource: the server responded with a status of 403 ()vendors.js?ver=5.0.12:1 Error loading tour: AxiosError: Request failed with status code 403    at He (vendors.js?ver=5.0.12:1:2084740)    at XMLHttpRequest.E (vendors.js?ver=5.0.12:1:2091443)    at Dt.request (vendors.js?ver=5.0.12:1:2104292)    at async vendors.js?ver=5.0.12:1:161455    at async vendors.js?ver=5.0.12:1:161439
       ```
   
 *  Plugin Support [mouindi](https://wordpress.org/support/users/mouindi/)
 * (@mouindi)
 * [3 days, 23 hours ago](https://wordpress.org/support/topic/save-button-doesnt-save-changes-editing-product/#post-18986111)
 * [@moderator](https://wordpress.org/support/users/moderator/) Thank you for taking
   the time to clarify the forum guidelines. We truly appreciate the guidance and
   will make sure to follow them carefully going forward, while continuing to assist
   users in the safest and most helpful way possible.
 *  Plugin Support [mouindi](https://wordpress.org/support/users/mouindi/)
 * (@mouindi)
 * [3 days, 23 hours ago](https://wordpress.org/support/topic/save-button-doesnt-save-changes-editing-product/#post-18986112)
 * [@loralora](https://wordpress.org/support/users/loralora/) Thanks for sharing
   the errors. Our team will review them and get back to you.

Viewing 8 replies - 1 through 8 (of 8 total)

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 * 10 replies
 * 4 participants
 * Last reply from: [mouindi](https://wordpress.org/support/users/mouindi/)
 * Last activity: [3 days, 23 hours ago](https://wordpress.org/support/topic/save-button-doesnt-save-changes-editing-product/#post-18986112)
 * Status: resolved