Hi Colleen,
Thank you for trying out the Simple Affiliate Shop plugin. I am sorry you are seeing something unusual and I am happy to help you get to the bottom of it.
I have looked at your site – I like the tabbed effect on your shop page and can see 23 products listed under the ‘all products’ category.
I am not seeing duplicated links though? I wonder if you have found the solution to whatever oddness was happening?
I see:
10 Steps to Feel Motivated eBook = https://transactions.sendowl.com/stores/9310/123550
Points & Miles Credit Card Tracker = https://www.fatfreecartpro.com/i/ylxz?card
The Alter Ego Effect = https://amzn.to/2YC26J3
The Anxiety Pocket eWorkbook = https://transactions.sendowl.com/stores/8924/123550
etc
Different products and different links.
Are you able to provide me with any more detail and perhaps the link to two of the products that you are seeing the duplication?
If you found the solution then please let me know what you think caused it and how you fixed it so that I can share it if other users experience the same blip.
Cheers,
Brian (People’s Geek)
You might see what I mean better by going to these links:
https://www.inspiredforward.com/sasproduct/10-steps-to-feel-motivated-ebook/
https://www.inspiredforward.com/sasproduct/the-alter-ego-effect/
https://www.inspiredforward.com/sasproduct/do-it-scared/
All the links with /sasproduct/ in the URL show the same book: The Alter Ego Effect and it’s affiliate link. I’m not sure how to attach screenshots to show you what I’m seeing both on desktop and mobile.
(The tabbed effect is with the Advanced Gutenberg plugin)
Thank you!
Colleen
Hi Colleen,
That is really odd – the links that I looked at in my earlier post are now showing the same ebook as you have indicated – but they were working earlier and showing the correct individual products…
I suspect there is some sort of caching oddness or a conflict of some type with something else on the site. I am happy to help you resolve this but will need access to your WordPress back end to check the setup and offer a solution.
If you would like to email me via the contact form on my website https://www.peoplesgeek.com/contact/ I would suggest you create an account for me that you can then delete later once we have gotten to the bottom of this.
Cheers,
Brian
Just sent a message through your contact link!
Hi Colleen,
Thanks for your assistance and the access to determine that something odd had occurred with the save of the product into the database.
If anyone else encounters this error it was resolved by simply going back into the product and updating it (you may need to add and remove a space from the description so that WordPress recognises a save is needed).
Then all the products worked again!
If you can send me a copy of the backup at some point I will continue to work out why/how this occurred so that I can ensure it does not happen to anyone else. I suspect some conflict with the plugin combination or caching but can’t be sure without further investigation on my development environment.
Cheers and thanks for using the Simple Affiliate Shop plugin
Brian
Everything looks great! Thank you so much for your help!
