Same event ID received for many event instances

  • Resolved islacollective

    (@islacollective)


    3 years, 1 month ago

    Hi,
    I installed facebook pixel and i’m havving a duplicaiton issue, this is the error:

    Issue: Same event ID received for many event instances
You're sending the same event ID for many instances of your AddToCart events. Event IDs are unique identifiers that are used to deduplicate identical events received from your pixel and the Conversions API so they're not counted twice. To ensure that Facebook is accurately counting your events, each unique event instance needs its own unique event ID.
This may cause issues with the measurement of your events and the attribution of your ad campaigns.

    This is the suggested solution by facebook

    Solution: Check source code
Update the event_id parameter for your AddToCart events so that each unique event instance is sending a unique event ID from both your pixel and through the Conversions API. For pixel, you can do this on your website's source code. For Conversions API, you can do this in Graph API Explorer or on your server terminal.

    But I don’t understand how to do this – can somebody tell me precise instructions or point me towards a good documentation?
    I don’t have much experience but I know a bit of coding have access to the code through ftp.

    In case it helps this is my system report **WooCommerce > Status > Get system report**

    thankyou in advance!!

    
### WordPress Environment ###

WordPress address (URL): https://islacollective.co
Site address (URL): https://islacollective.co
WC Version: 4.9.2
REST API Version: ✔ 4.9.2
WC Blocks Version: ✔ 4.0.0
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.8.3
Log Directory Writable: ✔
WP Version: 5.6.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.34
PHP Post Max Size: 130 MB
PHP Time Limit: 165
PHP Max Input Vars: 16000
cURL Version: 7.38.0
OpenSSL/1.0.1t

SUHOSIN Installed: –
MySQL Version: 5.6.50-log
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 4.9.2
WC Database Prefix: wor5459_
Total Database Size: 59.22MB
Database Data Size: 46.53MB
Database Index Size: 12.69MB
wor5459_woocommerce_sessions: Data: 2.02MB + Index: 0.05MB + Engine InnoDB
wor5459_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wor5459_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wor5459_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wor5459_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wor5459_woocommerce_order_itemmeta: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wor5459_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wor5459_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wor5459_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wor5459_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wor5459_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wor5459_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wor5459_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wor5459_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mod124_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mod124_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
mod124_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mod124_options: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mod124_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mod124_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
mod124_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mod124_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mod124_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mod124_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mod124_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mod124_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
preprod_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
preprod_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
preprod_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
preprod_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
preprod_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
preprod_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
preprod_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
preprod_options: Data: 1.05MB + Index: 0.06MB + Engine InnoDB
preprod_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
preprod_posts: Data: 2.52MB + Index: 0.45MB + Engine InnoDB
preprod_posts_copy17dec20: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
preprod_sgpb_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
preprod_sgpb_subscription_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
preprod_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
preprod_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
preprod_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
preprod_term_relationships: Data: 0.13MB + Index: 0.08MB + Engine InnoDB
preprod_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
preprod_usermeta: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
preprod_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
preprod_wcmp_cust_answers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
preprod_wcmp_cust_questions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
preprod_wcmp_products_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
preprod_wcmp_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
preprod_wcmp_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
preprod_wcmp_vendor_ledger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
preprod_wcmp_vendor_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
preprod_wcmp_visitors_stats: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
preprod_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
preprod_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
preprod_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
preprod_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
preprod_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
preprod_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
preprod_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
preprod_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
preprod_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
preprod_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
preprod_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
preprod_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
preprod_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
preprod_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
preprod_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
preprod_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
preprod_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
preprod_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
preprod_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
preprod_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
preprod_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
preprod_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
preprod_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
preprod_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
preprod_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
preprod_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
preprod_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
preprod_yoast_indexable: Data: 0.05MB + Index: 0.08MB + Engine InnoDB
preprod_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
preprod_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
preprod_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
preprod_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wor5459_actionscheduler_actions: Data: 3.02MB + Index: 0.86MB + Engine InnoDB
wor5459_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wor5459_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wor5459_actionscheduler_logs: Data: 1.23MB + Index: 0.55MB + Engine InnoDB
wor5459_bw_pricing_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wor5459_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wor5459_comments: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wor5459_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wor5459_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wor5459_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wor5459_options: Data: 4.05MB + Index: 0.30MB + Engine InnoDB
wor5459_postmeta: Data: 15.20MB + Index: 2.94MB + Engine InnoDB
wor5459_posts: Data: 3.34MB + Index: 0.58MB + Engine InnoDB
wor5459_pv_commission: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wor5459_sgpb_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wor5459_sgpb_subscription_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wor5459_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wor5459_termmeta: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wor5459_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wor5459_term_relationships: Data: 0.16MB + Index: 0.11MB + Engine InnoDB
wor5459_term_taxonomy: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wor5459_usermeta: Data: 0.45MB + Index: 0.22MB + Engine InnoDB
wor5459_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wor5459_wcmp_cust_answers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wor5459_wcmp_cust_questions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wor5459_wcmp_products_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wor5459_wcmp_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wor5459_wcmp_shipping_zone_methods: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wor5459_wcmp_vendor_ledger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wor5459_wcmp_vendor_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wor5459_wcmp_visitors_stats: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wor5459_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wor5459_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wor5459_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wor5459_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wor5459_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wor5459_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wor5459_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wor5459_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wor5459_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wor5459_wc_product_meta_lookup: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wor5459_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wor5459_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wor5459_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wor5459_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wor5459_yoast_indexable: Data: 1.52MB + Index: 0.44MB + Engine InnoDB
wor5459_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wor5459_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wor5459_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wor5459_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_actionscheduler_actions: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
wpstg0_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpstg0_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_options: Data: 2.52MB + Index: 0.08MB + Engine InnoDB
wpstg0_postmeta: Data: 3.52MB + Index: 0.56MB + Engine InnoDB
wpstg0_posts: Data: 1.52MB + Index: 0.28MB + Engine InnoDB
wpstg0_pv_commission: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_sgpb_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_sgpb_subscription_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wpstg0_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_usermeta: Data: 0.16MB + Index: 0.16MB + Engine InnoDB
wpstg0_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_wcmp_cust_answers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wcmp_cust_questions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcmp_products_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcmp_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcmp_shipping_zone_methods: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcmp_vendor_ledger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcmp_vendor_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wcmp_visitors_stats: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpstg0_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wpstg0_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 2486
custom_css: 1
dc_commission: 8
elementor_library: 1
nav_menu_item: 14
oembed_cache: 31
page: 20
popupbuilder: 2
post: 1
product: 355
product_variation: 72
revision: 301
shop_coupon: 22
shop_order: 32
shop_order_refund: 5
wcmp_transaction: 3
wcmp_university: 3
wp_block: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (15) ###

Boxtal Connect: by API Boxtal – 1.2.8
WC Marketplace: by WC Marketplace – 3.5.17
Facebook for WooCommerce: by Facebook – 2.0.3
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.15.1
HubSpot All-In-One Marketing - Forms, Popups, Live Chat: by HubSpot – 7.51.34
Popup Builder: by Sygnoos – 3.69.5
Title Remover: by WPGurus – 1.2.1
Velvet Blues Update URLs: by VelvetBlues.com – 3.2.10
Weglot Translate: by Weglot Translate team – 3.2.0
WooCommerce Stripe Gateway: by WooCommerce – 4.8.0
WooCommerce: by Automattic – 4.9.2 (update to version 5.0.0 is available)
Yoast SEO: by Team Yoast – 15.7
WP Mail SMTP: by WPForms – 2.5.1
Smush Pro: by WPMU DEV – 3.8.2
WPMU DEV Dashboard: by WPMU DEV – 4.10.6

### Inactive Plugins (0) ###

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: ❌ Page ID is set
but the page does not exist

Basket: #7 - /basket/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Modern Store Child
Version: 1.17
Author URL: http://example.com
Child Theme: ✔
Parent Theme Name: Modern Store
Parent Theme Version: 1.17 – 1.18 is available
Parent Theme Author URL: https://www.competethemes.com/
WooCommerce Support: ✔

### Templates ###

Archive Template: Your theme has a woocommerce.php file. You will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
Overrides: modern-store-child/woocommerce/single-product/meta.php

### Action Scheduler ###

Complete: 3,783
Oldest: 2021-01-19 11:03:16 +0000
Newest: 2021-02-18 17:09:45 +0000

Pending: 2
Oldest: 2021-02-18 17:24:44 +0000
Newest: 2021-02-18 17:24:45 +0000

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Sunday Ukafia (a11n)

    (@sukafia)

    3 years, 1 month ago

    Hi @islacollective,

    Could you please double-check that you’re not manually adding a Facebook pixel or Pixel event through your site’s header.php or another Pixel extension (Aside from the Facebook for WooCommerce extension)?

    Please let me know what you find so I can help further.

    Thread Starter islacollective

    (@islacollective)

    3 years, 1 month ago

    Hi @sukafia, YEs, i can confirm, you can check here my HTML https://islacollective.co/

    What should my next step be?

    thanks for your help

    Plugin Support B C. a11n

    (@battouly)

    3 years ago

    Hi @islacollective,

    As a next step, please update your Facebook for WooCommerce plugin from 2.0.3 to the latest version (the current one being 2.3.5).

    Let us know if you still face the same problem after that.

    Plugin Support B C. a11n

    (@battouly)

    3 years ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Same event ID received for many event instances’ is closed to new replies.