Title: Same error all sites Last modified: May 18, 2022 --- # Same error all sites * Resolved [ddeveny](https://wordpress.org/support/users/ddeveny/) * (@ddeveny) * [3 years, 10 months ago](https://wordpress.org/support/topic/same-error-all-sites/) * Hi receiving the same error across all sites we use this plugin on * ``` [INFO] BackWPup 3.10.0; A project of Inpsyde GmbH [INFO] WordPress 5.9.3 on https://carvo.com.au/ [INFO] Log Level: Normal [INFO] BackWPup job: Carvo-Daily [INFO] Logfile is: xxxxxxxxxxxxxxxxxxxxx [INFO] Backup file is: xxxxxxxxxxxxxxxxxxxxxxx [18-May-2022 04:06:34] 1. Try to backup database … [18-May-2022 04:06:34] Connected to database xxxxxxxxxxxxxx on localhost:3306 [18-May-2022 04:06:34] Added database dump "xxxxxxxxxxxx" with 8.29 MB to backup file list [18-May-2022 04:06:34] Database backup done! [18-May-2022 04:06:34] 1. Trying to make a list of folders to back up … [18-May-2022 04:06:35] Added "wp-config.php" to backup file list [18-May-2022 04:06:35] 2897 folders to backup. [18-May-2022 04:06:35] 1. Trying to create a WordPress export to XML file … [18-May-2022 04:06:37] Check WP Export file … [18-May-2022 04:06:37] WP Export file is a valid WXR file. [18-May-2022 04:06:37] Added XML export "xxxxxxxxxxxxxxxxxxxxxxxx" with 3.27 MB to backup file list. [18-May-2022 04:06:37] 1. Trying to generate a file with installed plugin names … [18-May-2022 04:06:37] Added plugin list file "xxxxxxxxxxxxxxxxxxxxxx" with 2.44 KB to backup file list. [18-May-2022 04:06:37] 1. Trying to generate a manifest file … [18-May-2022 04:06:37] Added manifest.json file with 3.07 KB to backup file list. [18-May-2022 04:06:37] 1. Trying to create backup archive … [18-May-2022 04:06:37] Compressing files as PclZip. Please be patient, this may take a moment. [18-May-2022 04:07:45] ERROR: PclZip archive add error: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature [18-May-2022 04:07:45] ERROR: PclZip archive add error: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature [18-May-2022 04:07:45] ERROR: Cannot create backup archive correctly. Aborting creation. [18-May-2022 04:07:47] 2. Trying to create backup archive … [18-May-2022 04:07:47] Compressing files as PclZip. Please be patient, this may take a moment. [18-May-2022 04:08:49] ERROR: PclZip archive add error: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature [18-May-2022 04:08:49] ERROR: PclZip archive add error: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature [18-May-2022 04:08:49] ERROR: Cannot create backup archive correctly. Aborting creation. [18-May-2022 04:08:49] 3. Trying to create backup archive … [18-May-2022 04:08:49] Compressing files as PclZip. Please be patient, this may take a moment. [18-May-2022 04:09:49] ERROR: PclZip archive add error: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature [18-May-2022 04:09:49] ERROR: PclZip archive add error: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature [18-May-2022 04:09:49] ERROR: Cannot create backup archive correctly. Aborting creation. [18-May-2022 04:09:49] ERROR: Step aborted: too many attempts! [18-May-2022 04:09:49] 1. Trying to send backup file to S3 Service … [18-May-2022 04:09:49] Connected to S3 Bucket "xxxxxxxxxxxxxxxx" in xxxxxxxxxxxxx [18-May-2022 04:09:49] Checking for not aborted multipart Uploads … [18-May-2022 04:09:49] Starting upload to S3 Service … [18-May-2022 04:10:02] Backup transferred to https://xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.zip. [18-May-2022 04:10:02] One file deleted on S3 Bucket. [18-May-2022 04:10:02] One old log deleted [18-May-2022 04:10:02] ERROR: Job has ended with errors in 208 seconds. You must resolve the errors for correct execution. ``` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsame-error-all-sites%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 4 replies - 1 through 4 (of 4 total) * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [3 years, 10 months ago](https://wordpress.org/support/topic/same-error-all-sites/#post-15661068) * [@ddeveny](https://wordpress.org/support/users/ddeveny/) Please send us your server info at BackWPUp-> Settings -> Infomation tab -> press Get Debug Info also, did you try another backup extension like Tar instead of zip? * Thread Starter [ddeveny](https://wordpress.org/support/users/ddeveny/) * (@ddeveny) * [3 years, 10 months ago](https://wordpress.org/support/topic/same-error-all-sites/#post-15662381) * WARNING: File name “wp-content/plugins/woocommerce/packages/woocommerce-blocks/ build/product-button–product-category-list–product-image–product-price–product- rating–product-sale-b–e17c7c01.js” is too long to be saved correctly in TarGz archive! * ERROR: Job has ended with errors in 98 seconds. You must resolve the errors for correct execution. * Thread Starter [ddeveny](https://wordpress.org/support/users/ddeveny/) * (@ddeveny) * [3 years, 10 months ago](https://wordpress.org/support/topic/same-error-all-sites/#post-15662384) * WordPress version: 5.9.3 BackWPup version: 3.10.0 PHP version: 7.4.29 (64bit) MySQL version: 5.7.38 cURL version: 7.83.1 cURL SSL version: OpenSSL/1.1.1o WP- Cron url: [https://carvo.com.au/wp-cron.php](https://carvo.com.au/wp-cron.php) Server self connect: Response Test O.K. Document root: /home/dave/public_html Temp folder: /home/dave/public_html/wp-content/uploads/backwpup-4d1b51-temp/ Log folder: /home/dave/public_html/wp-content/uploads/backwpup-4d1b51-logs/ Server: Apache Operating System: Linux PHP SAPI: cgi-fcgi Current PHP user: dave Maximum execution time: 30 seconds BackWPup maximum script execution time: 30 seconds Alternative WP Cron: Off Disabled WP Cron: Off CHMOD Dir: 0755 Server Time: 3: 48 Blog Time: 03:48 Blog Timezone: Blog Time offset: 0 hours Blog language: en- AU MySQL Client encoding: utf8 PHP Memory limit: 512M WP memory limit: 40M WP maximum memory limit: 512M Memory in use: 133.00 MB Loaded PHP Extensions:: Core, PDO, Phar, Reflection, SPL, SimpleXML, bcmath, calendar, cgi-fcgi, ctype, curl, date, dom, filter, ftp, gd, hash, iconv, imap, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, readline, session, sockets, sqlite3, standard, tokenizer, xml, xmlreader, xmlwriter, xsl, zlib * [happyAnt](https://wordpress.org/support/users/duongcuong96/) * (@duongcuong96) * [3 years, 10 months ago](https://wordpress.org/support/topic/same-error-all-sites/#post-15663830) * [@ddeveny](https://wordpress.org/support/users/ddeveny/) in your “Loaded PHP Extensions”, PHP `zip` extension is missing, please contact the hoster and tell them to install the PHP-zip module, then after that, the backup zip should work correctly. I hope my answer could help! Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Same error all sites’ is closed to new replies. * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141) * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/) * [Support Threads](https://wordpress.org/support/plugin/backwpup/) * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/) * 4 replies * 2 participants * Last reply from: [happyAnt](https://wordpress.org/support/users/duongcuong96/) * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/same-error-all-sites/#post-15663830) * Status: resolved