Support » Plugin: WP Mail SMTP by WPForms » Same email being sent 4 times

  • Resolved anneyu

    (@anneyu)


    Hi,

    I’ve checked the Sent folder of my email address and I noticed the same emails (e.g. account notification) are being sent out to users 4 times. It’s getting spammy.

    Any ideas?

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
  • bradleyaroflo

    (@bradleyaroflo)

    I’ve got the exact same issue. This has become more prevalent over the last few months.

    Plugin Support Sanjeev Aryal

    (@sanzeeb3)

    Hi @bradleyaroflo, @anneyu,

    When you get a chance, could you please let me know the plugin sending the account notification? Are you having the same issue with the test email from WP Mail SMTP > Email Test?

    Thanks!

    Thread Starter anneyu

    (@anneyu)

    Hi @sanzeeb3,

    I’m using Notification plugin. Although what’s odd is, some of the notification emails do not get resent more than once, while others do.

    Is this something under the WP Mail SMTP plugin or theirs?

    Thank you!

    bradleyaroflo

    (@bradleyaroflo)

    We’re using ContactForm7

    Plugin Support Sanjeev Aryal

    (@sanzeeb3)

    Hi @anneyu, @bradleyaroflo

    Thanks for the details. It sounds like the duplicate emails are sent from the respective plugins you’re using and are routed through WP Mail SMTP. Try installing email logging plugins and find the details about the duplicate emails.

    If you have any further details, please let me know.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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