Support » Plugin: WP eCommerce » Same as Billing button not working

  • Resolved shanfriz

    (@shanfriz)


    Recently the “Same as Billing” button stopped working on our site resulting in many frustrating hours of trying to figure out why the site wasn’t redirecting to PayPal. I finally figured it out and disabled it for now, however, it’s really annoying having to enter the details twice, so I’d love to figure out why it suddenly stopped functioning properly. If you have any insight, I’d appreciate it, thanks!

    The page I need help with: [log in to see the link]

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  • Plugin Author Mihai Joldis

    (@misulicus)

    Hey there,
    Could be an issue with old template files for WP eCommerce.
    Could you enable the shipping same as billing option and then let me know so i can recheck ?

    Ran into this same problem, running 3.11.3 against WP 4.9.6. Disabling ‘same as billing’ works, re-enabling it just re-enables the bug.

    I know we’re behind on versions, but the site’s been largely static (and productive) for a while, I just forgot to catch up and I’m a little worried to at the moment. Any clue what caused this to break? WP auto-update, or something else? ‘Old template files’ sounds promising…

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