Support » Plugin: Advanced Ads – Ad Manager & AdSense » Same Ad Showing Twice

  • Resolved lellodigital

    (@lellodigital)


    I am currently testing this product out and looks good so far but…

    I have an ad group for a block of 3 header ads. The Ad Group short code is used in 3 seperate columns to maintain my themes visual layout.

    I created 3 ads and added these to this ad group.

    The problem is, most of the time I get the same advert twice and sometimes the same advert is shown 3 times.

    What is want this ad group to never show the same advert more than once.

    Is this possible?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support schmidt25

    (@schmidt25)

    Hi lellodigital,

    Thanks for reaching out.

    If you install Advanced Ads Pro, you will find a checkbox “display only once” in the edit menu of every single ad unit to avoid such an issue.

    If you are not using Advanced Ads Pro, I would suggest as a workaround adding more than three ads to the group to reduce the probability that the same ad is showing up more than one time.

    Best regards,
    Joachim

    • This reply was modified 4 years, 1 month ago by schmidt25.
    • This reply was modified 4 years, 1 month ago by schmidt25.
    Thread Starter lellodigital

    (@lellodigital)

    Bit the bullet and purchased the Pro version as the Grid option gave me what I wanted. However there are no containers around each individual ad which I found surprising. This would very handy for targeting CSS.

    The “display only once” option is against the whole page, not a particular ad group or placement. We don’t mind of the ad is displayed in other places on the page.

    In any case, the grid ad group sorted the problem out and we will work out a work around about formatting without the containers.

    (I know you can put a container on each advert but that’s not very easy for admin staff to do).

    There certainly seems to be problems, from our point of view, with the settings for each element. It appears that all the targeting options are at the ad level when it would be very handy to have some of these at the placement or ad group level (ie. home page banner placement). Luckily we can get around this by code.

    Regards,
    Rob.

    Plugin Support schmidt25

    (@schmidt25)

    Hi Rob(@lellodigital),

    Thanks for your reply.

    Good to hear that the ad grids gave you what you needed.

    Since the forums on wordpress.org are dedicated to free plugin only, we are not allowed to provide support for the pro extensions here.

    I will close this ticket here. And I want kindly ask you to reach out to our customer support channel, where I will try my best to resolve your issue and where I will reply to all additional questions about Advanced Ads Pro.

    Best regards,
    Joachim

Viewing 3 replies - 1 through 3 (of 3 total)
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