Salesforce no longer receiving custom fields

  • Resolved grayzee

    (@grayzee)


    2 years, 2 months ago

    Hello,

    About 7 months ago you helped me out by adding in the ACF front end form hooks so when I update fields via the website it sent the field data.

    About 3/4 weeks ago something has changed and its preventing the link from working.

    I can only get default WordPress field data to send to sales force such as Post name and Post id etc…

    Possible things that i have done that may have broken the link.

    Update wordpress to 5.9
    update the object sync plugin to 2.1
    Installed a Woocommerce store plugin ‘printful’ that required me to enable an option.
    [ Woocommerce -> Settings -> Advanced -> Legacy API -> enable the legacy REST API ]

    To try and resolve the issue i have tried

    Reverted back to Object sync version 2.0
    Deleted the link between salesforce and recreated it
    reimported all my exported mapped fields
    tried recreating all my mapped fields

    iv basically run out of ideas now? Also im not to sure where i can find any logs in salesforce or WordPress to help guid me to figuring out the issue?

    Any ideas on how to trouble shoot this would be great.

Viewing 1 replies (of 1 total)
  • Plugin Author Jonathan Stegall

    (@jonathanstegall)

    2 years, 2 months ago

    I’m not entirely sure whether this issue is related to bugs in 2.1.1, but I’d like to find out if the release of 2.1.2 resolves it for you.

Viewing 1 replies (of 1 total)
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