Support » Plugin: WooCommerce Services » Sales tax shows 0 for all states except Store address state

  • Resolved pixelkiosk

    (@pixelkiosk)


    Hi I have enabled automatic tax calculation. It supposed to calculate tax automatically based on the user’s address on checkout page. Although If user added address of any state except Washington (Store Address) then the tax is always shown as ). I have already connected to Jetpack. I have checked error log for any possible error but there are no errors. I tried using different accounts but sales tax is always shown as 0 for all states other than Washington. Any help would be appreciated, thank you.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Paul Dechov

    (@pauldechov)

    Hi pixelkiosk,

    If the store is based in Washington, it’s fairly likely that sales tax need not be collected from shipping destinations outside of Washington, particularly if the store does not have a physical presence (such as an employee or warehouse) in places other than the home state.

    Here is a guide to sales tax and which circumstances require you to collect it: https://www.taxjar.com/guides/intro-to-sales-tax/

    Hope that helps!

    Paul

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