Sales Tax Not Calculating At All

Sales tax won’t calculate – it gives me $0 tax due even on orders to be shipped to the state that my store is physically in.

The debug log is throwing some codes but I don’t know what any of them mean. So frustrated!

Here’s the log:

First try – before I verified I had the settings right
08-13-2021 @ 15:55:16 – Error retrieving the tax rates. Received (400): {“status”:400,”error”:”Bad Request”,”detail”:”from_zip 33803-7945 is not used within from_state CA”} (WCS Tax)
08-13-2021 @ 16:12:28 – Error retrieving the tax rates. Received (400): {“status”:400,”error”:”Bad Request”,”detail”:”from_zip 33803-7945 is not used within from_state CA”} (WCS Tax)
08-13-2021 @ 16:12:28 – Error retrieving the tax rates. Received (400): {“status”:400,”error”:”Bad Request”,”detail”:”from_zip 33803-7945 is not used within from_state CA”} (WCS Tax)

Second Try – after I verified the settings were correct
08-13-2021 @ 16:20:34 – :::: TaxJar Plugin requested :::: (WCS Tax)
08-13-2021 @ 16:20:34 – :::: TaxJar API called :::: (WCS Tax)
08-13-2021 @ 16:20:34 – Requesting: taxjar/v2/taxes – {“from_country”:”US”,”from_state”:”CA”,”from_zip”:”33803-7945″,”from_city”:”LAKELAND”,”from_street”:”1100 Oakbridge Pkwy”,”to_country”:”US”,”to_state”:”TN”,”to_zip”:”37931″,”to_city”:”Knoxville”,”to_street”:false,”shipping”:”0″,”plugin”:”woo”,”line_items”:[{“id”:”95-24025d31442c5251fb5bfb148d0c3311″,”quantity”:1,”product_tax_code”:””,”unit_price”:”19.95″,”discount”:”0″}]} (WCS Tax)
08-13-2021 @ 16:20:34 – Error retrieving the tax rates. Received (400): {“status”:400,”error”:”Bad Request”,”detail”:”from_zip 33803-7945 is not used within from_state CA”} (WCS Tax)
08-13-2021 @ 16:20:34 – Received: none. (WCS Tax)
08-13-2021 @ 16:21:15 – :::: TaxJar Plugin requested :::: (WCS Tax)
08-13-2021 @ 16:21:15 – :::: TaxJar API called :::: (WCS Tax)
08-13-2021 @ 16:21:15 – Requesting: taxjar/v2/taxes – {“from_country”:”US”,”from_state”:”CA”,”from_zip”:”33803-7945″,”from_city”:”LAKELAND”,”from_street”:”1100 Oakbridge Pkwy”,”to_country”:”US”,”to_state”:”FL”,”to_zip”:”32024″,”to_city”:”Lake City”,”to_street”:false,”shipping”:”0″,”plugin”:”woo”,”line_items”:[{“id”:”95-24025d31442c5251fb5bfb148d0c3311″,”quantity”:1,”product_tax_code”:””,”unit_price”:”19.95″,”discount”:”0″}]} (WCS Tax)
08-13-2021 @ 16:21:15 – Error retrieving the tax rates. Received (400): {“status”:400,”error”:”Bad Request”,”detail”:”from_zip 33803-7945 is not used within from_state CA”} (WCS Tax)
08-13-2021 @ 16:21:15 – Received: none. (WCS Tax)
08-13-2021 @ 16:21:15 – :::: TaxJar Plugin requested :::: (WCS Tax)
08-13-2021 @ 16:21:15 – :::: TaxJar API called :::: (WCS Tax)
08-13-2021 @ 16:21:15 – Requesting: taxjar/v2/taxes – {“from_country”:”US”,”from_state”:”CA”,”from_zip”:”33803-7945″,”from_city”:”LAKELAND”,”from_street”:”1100 Oakbridge Pkwy”,”to_country”:”US”,”to_state”:”FL”,”to_zip”:”32024″,”to_city”:”Lake City”,”to_street”:false,”shipping”:”0″,”plugin”:”woo”,”line_items”:[{“id”:”95-24025d31442c5251fb5bfb148d0c3311″,”quantity”:1,”product_tax_code”:””,”unit_price”:”19.95″,”discount”:”0″}]} (WCS Tax)
08-13-2021 @ 16:21:16 – Error retrieving the tax rates. Received (400): {“status”:400,”error”:”Bad Request”,”detail”:”from_zip 33803-7945 is not used within from_state CA”} (WCS Tax)
08-13-2021 @ 16:21:16 – Received: none. (WCS Tax)`

It keeps talking about some zip code in California – but I’m not in California nor have I tried to use a California zip code in any test orders. I’ve used a Knoxville Tn zip and a Lake City FL zip.