Sales tax error (2 posts)

  1. jmlock
    Posted 3 years ago #

    WC v 2.0.12
    I haven't found this issue already posted in these forums.

    Click on WooCommerce, Settings, Tax tab, Standard option.
    I have set up sales tax for the 5 states that require us to collect tax.

    I used zip code ranges for Florida because they require me to do so.
    This has been set up for many months.

    I had an order July 18, 2013 that is shipped to Florida. The customer entered a zip +4 and the system did not charge them any sales tax even though their zip code falls within the ranges listed.

    I believe this is the first time a customer entered a +4 zip code and may be why the system failed to charge them tax.

    I'd prefer a maximum 5 digits for the zip code field during checkout but I can't afford a tweak.

    Please fix this immediately. This shouldn't happen.


  2. tenfosolutions
    Posted 2 years ago #

    Try the zip code level sales tax rate table from http://www.woosalestax.com. Their table is capable of handling zip+4 at 5 digit zip code level. Customer who entered zip+4 at check out, their sales tax will be charged at zip code level.

Topic Closed

This topic has been closed to new replies.

About this Plugin

  • WooCommerce
  • Frequently Asked Questions
  • Support Threads
  • Reviews

About this Topic