Title: Sales Rep
Last modified: July 22, 2018

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# Sales Rep

 *  Resolved [akyboy](https://wordpress.org/support/users/akyboy/)
 * (@akyboy)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/sales-rep/)
 * Hi ,
 * I have couple of questions.
 * Once sales rep (in our case we have it as carrier) is logged in, is it possible
   to show list of his orders without entering sales rep id?
 * Another question , i added [sales-rep-form] to a page, orders assigned to specific
   rep will be displayed but clicking on actual order doesn’t do anything.
    this
   is example of the link (hover) : _[ redundant link removed ]_ Help would be appreciate.
    -  This topic was modified 7 years, 9 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsales-rep%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Rustaurius](https://wordpress.org/support/users/rustaurius/)
 * (@rustaurius)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/sales-rep/#post-10489036)
 * Hi akyboy,
 * Unfortunately it’s not possible for sales reps to see their orders automatically
   when logged in at this time, only for customers. That is a good suggestion though,
   so we’ve added it to our feature suggestion list.
 * For your second issue, in the “Emails” tab, you would need to change “Status 
   Tracking URL” to the URL of the page with the “tracking-form” shortcode, rather
   than the URL of the sales rep shortcode code. The links should work correctly
   once you’ve made the change.
 *  Thread Starter [akyboy](https://wordpress.org/support/users/akyboy/)
 * (@akyboy)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/sales-rep/#post-10489189)
 * Btw, can customer update status on orders? – Looks like i cannot for some reason:/
 *  Plugin Contributor [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/)
 * (@etoilewebdesign)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/sales-rep/#post-10492358)
 * Hi akyboy,
 * Unfortunately there’s no option to automatically show the orders of a sales rep.
   The sales rep could login to their account via /wp-login and they can see all
   the orders assigned to them, there’s no option for them to see the orders without
   entering their ID.
 * Also, the customers cannot update the status of the orders.
 *  Thread Starter [akyboy](https://wordpress.org/support/users/akyboy/)
 * (@akyboy)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/sales-rep/#post-10492426)
 * Thats unfortunate.
    Those couple of features would make plugin ultimate tracking
   solution 🙂
 * I am in trucking business, using different types of customer tracking portals
   on a daily basis, – and those features should be main ones to accomplish what
   we need in this industry.
 * I am thinking that those in other industries should benefit from them too.
 * I wish only – if i could demonstrate to you exactly what i/we need i am almost
   sure that you would start working on them immediately 😛
    -  This reply was modified 7 years, 10 months ago by [akyboy](https://wordpress.org/support/users/akyboy/).
 *  Thread Starter [akyboy](https://wordpress.org/support/users/akyboy/)
 * (@akyboy)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/sales-rep/#post-10492445)
 * And yes, i dont mind demonstrating this to you if you would like, we could setup
   some conference call/remote connection perhaps.
 *  Plugin Contributor [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/)
 * (@etoilewebdesign)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/sales-rep/#post-10498790)
 * For your question about the URL, you need to put the [tracking-form] shortcode
   on a page by itself, then put the URL of that page in the “Status Tracking URL”
   option.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Sales Rep’ is closed to new replies.

 * ![](https://ps.w.org/order-tracking/assets/icon-128x128.png?rev=1803956)
 * [Order Tracking - WordPress Status Tracking Plugin](https://wordpress.org/plugins/order-tracking/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/order-tracking/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/order-tracking/)
 * [Active Topics](https://wordpress.org/support/plugin/order-tracking/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/order-tracking/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/order-tracking/reviews/)

 * 6 replies
 * 3 participants
 * Last reply from: [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/)
 * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/sales-rep/#post-10498790)
 * Status: resolved