Sales notification is shown even after the order is deleted from woocommerce ord

  • Resolved vivekbabyvilla

    (@vivekbabyvilla)


    2 years, 6 months ago

    Hi there, i have deleted the woocommerce order from my store, but norification xplugin is still showing it. I have another plugin codisto channel cloud that gets my orders from ebay etc. looks like notification x is pulling that order, how can i make notificationx sales plugin to not pull the order from codisto plugin. Appreciate your help. thanks

Viewing 1 replies (of 1 total)
  • Plugin Support AR Rasel

    (@arrasel403)

    2 years, 6 months ago

    Hi @vivekbabyvilla,

    Sorry for the inconvenience caused.

    For the first issue, deleted orders showing: Please regenerate the sales notification and retry once.

    For doing this go to NotificationX > All NotificationX and beside your sales notification you will get the Regenerate button. Check this screenshot: https://d.pr/i/XvAIhb
    Hope your issue will be fixed.

    For the second issue, Codisto order: It seems you have configured Codisto for the WooCommerce Products. And as you have created a sales notification for WooCommerce products by using NotificationX. That’s why NotificationX pulls the Codisto WooCommerce sales information and displays it as notification.

    And sorry to inform you that currently, we don’t have an option for excluding the Codisto orders.

    Hope you understand. Let me know if you have any other queries.

    Thanks!

Viewing 1 replies (of 1 total)
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