Support » Plugin: Sales Manager For WooCommerce » sales lost after products import

  • yournetsolution

    (@yournetsolution)


    It seems like every time i update by woocommerce importer stock, all sales got lost.
    Is there any reload function, which reapplies sales after a while or is there any bug?
    i had to reschedule all sales and stop my script which updates stocks every few hours…

    Thanks for prompt support.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author j2fb

    (@j2fb)

    Hi there!

    I am not sure, but it sounds like the product stock import plugin is also overwriting the price/sale price (not just the stock amount), which would be a very reasonable explanation as to why the sales disappear every time the stocks are updated.

    I hope this helps! 🙂

    Thread Starter yournetsolution

    (@yournetsolution)

    is there a way to skip those fields?
    i mean i thought that empty field would be enough…

    one thing more when adding new products to a brand will it apply sale rule?

    Thanks

    Plugin Author j2fb

    (@j2fb)

    Skipping the fields would be a functionality of your stock/price import plugin, my suggestion would be to contact them and ask them how to import only the stock value and not the price.

    About adding new products, there are 2 situations:
    – if you have a sale that is already running, then adding a new product after that won’t add it to the sale.
    – if you have scheduled a sale but it hasn’t started yet, the new product will be included in the sale when it’s launched.

    I hope this helps 🙂

    Thread Starter yournetsolution

    (@yournetsolution)

    I need some more help.
    I have many sales perfectly running
    but since couple of days if i create a new sale
    it always remains Awaiting Processing…
    i tried to wait for a day
    to delete to create new
    no chance…
    all my sales are single or multiple brands with filter brand is…

    Plugin Author j2fb

    (@j2fb)

    Could you please try disabling and re-enabling the plugin and seeing what happens then?

Viewing 5 replies - 1 through 5 (of 5 total)
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