Plugin Author
j2fb
(@j2fb)
Hi there!
I am not sure, but it sounds like the product stock import plugin is also overwriting the price/sale price (not just the stock amount), which would be a very reasonable explanation as to why the sales disappear every time the stocks are updated.
I hope this helps! 🙂
is there a way to skip those fields?
i mean i thought that empty field would be enough…
one thing more when adding new products to a brand will it apply sale rule?
Thanks
Plugin Author
j2fb
(@j2fb)
Skipping the fields would be a functionality of your stock/price import plugin, my suggestion would be to contact them and ask them how to import only the stock value and not the price.
About adding new products, there are 2 situations:
– if you have a sale that is already running, then adding a new product after that won’t add it to the sale.
– if you have scheduled a sale but it hasn’t started yet, the new product will be included in the sale when it’s launched.
I hope this helps 🙂
I need some more help.
I have many sales perfectly running
but since couple of days if i create a new sale
it always remains Awaiting Processing…
i tried to wait for a day
to delete to create new
no chance…
all my sales are single or multiple brands with filter brand is…
Plugin Author
j2fb
(@j2fb)
Could you please try disabling and re-enabling the plugin and seeing what happens then?