Support » Plugin: WooCommerce » Sale prices are showing different in Mobile and Desktop sites

  • Resolved scody

    (@scody)


    Recently we have noticed in our website that Sales prices are shown differently in Mobile and Desktop versions of our site. Lets say the regular price of the product is 199.00 and sales price is set to 169.00. In desktop version, the sale price is displayed correctly as 169.00 but in mobile version it is displayed as 169.01. This is happening only with some products. Not able to find any pattern in which this issue is occurring as it is happening to both Simple and Variable products but not necessarily to all variations of the Variable product.

    Any help in resolving this issue would be appreciated.

    Thanks

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  • Plugin Support Team, can I expect any response on this topic?

    Thanks

    Plugin Support Stuart Duff

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @scody,

    What you describe with different pricing for sales products on desktop and mobile is not something which I have as yet been able to replicate on any of our WooCommerce test sites for us.

    If you find can find a product on your site where you can consistently replicate this behaviour try testing with all other plugins deactivated and a different theme like Storefront enabled to see if the behaviour persists.

    Plugin Support Hari Shanker R

    (@harishanker)

    Automattic Happiness Engineer

    Hi @scody

    I just wanted to follow-up with you on this thread; hope you were able to fix the problem with different pricing on both the desktop and mobile sites.

    I’m marking this thread as Resolved as we have not heard back from you in a while. If the problem persists though, feel free to reopen this, we would be happy to look into this for you.

    All the best!

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