Support » Plugin: WooCommerce » Sale price schedule does not go back to original price

  • Resolved graftedin

    (@graftedin)


    The sale price schedule does not go back to original price!!!!! Instead it stays at the sale price. NONE OF THIS WORKS!!! Do you guys actually test this stuff?!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Tseten D

    (@tibetanitech)

    Hi @graftedin!

    I understand you are having a tough time scheduling your product SALE price work. As I mentioned in one of the forum topics that you have posted, this is likely a conflict issue and I highly recommend doing a full conflict test as mentioned here: https://wordpress.org/support/topic/sale-price-schedule-does-not-work-as-documented/

    Please feel free to get back to us if you have any issues while doing the conflict test. I will be keeping my eyes on any issues related to scheduling the SALE price on my end.

    Unless you are paying for my time I don’t have time to debug your software. I’ll just stop using it and recommend to all of my colleagues and clients to do the same.

    I’m reporting a problem and I’m willing to answer follow up questions. I can’t disable this site to fix your bugs and I don’t have time for a clone.

    Plugin Support Tseten D

    (@tibetanitech)

    I ran a test on my site with the scheduling SALE price on the site yesterday for one day.

    Here is the screenshot of my product setup for reference from yesterday: https://d.pr/i/KNGqMF

    And how it is displayed in my shop (yesterday): https://d.pr/i/vPtIFh.

    I checked today to see if the price is updated back to regular price and it is: https://d.pr/i/abkQmW

    Therefore, I strongly believe this is not a bug on WooCommerce but rather a conflict issue on your site. Doing a full conflict test is solely for troubleshooting what might be causing this issue on your site. And we’re here to help.

    I understand doing a test on live site is not you are comfortable with and I highly recommend creating a staging site to test and locate the source of the issue.

    Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin. Link: https://wordpress.org/plugins/wp-staging/

    Its likely a time issue between the server and wordpress. If it was a theme issue I never would have gotten the sale price to show with the real price crossed out.

    I just did a quick search through my theme and we are still using the default woo price functions.

    I suspect this is a time zone issue that was not correctly coded. If someone has $150 for me I’ll find the real problem and fix it.

    Plugin Support Tseten D

    (@tibetanitech)

    I can understand your frustration and we are here to help you look into this issue and find a solution for you.

    After doing some more research on this, I saw another possibility i.e CRON issue that might be causing this scheduling issue.

    Can you please check in your System Status Report if WP Cron is enabled? It will be displayed something like WP Cron: ✔

    You can find it via WooCommerce > Status.

    Can you try scheduling a post or page and see if it gets published as per the schedule? If the publishing fails, you definitely have a CRON issue.

    WP Control is also a good way to check/debug CRON issues: https://wordpress.org/plugins/wp-crontrol/

    Plugin Support grigaswp

    (@grigaswp)

    Hi there,

    We haven’t heard from you in a while so I’ll be marking this thread as resolved.

    Feel free to open a new thread and link to this one if you have further questions though.

    Have a wonderful day ahead!

Viewing 6 replies - 1 through 6 (of 6 total)
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