Support » Plugin: WooCommerce » Sale badge icon

  • Resolved alfredoparisi

    (@alfredoparisi)


    Hi, I’ve a lot of products with 2-3 images.
    I applied customized icon for sale but when I open the product, I can’t view the icon.
    Thanks

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support Remi Corson

    (@corsonr)

    Automattic Happiness Engineer

    Hi,

    How did you add your custom icon? Can you share the snippet you used if you used one?

    Also, have you considered using this free addon?

    https://fr.wordpress.org/plugins/woo-custom-sale-tag/

    Thanks

    Hi, I used “Custom onsale icon URL:”
    Custom Icons are in my server web.

    Plugin Support Remi Corson

    (@corsonr)

    Automattic Happiness Engineer

    Mmmmm… let me rephrase: are you using an addon, if so which one?

    No Remi, I’m using only woocoomerce

    Screenshot here:

    http://i65.tinypic.com/e9awxx.jpg

    Thanks

    Plugin Support Hannah S.

    (@fernashes)

    Automattic Happiness Engineer

    Thanks for that screenshot!

    Those options aren’t available within WooCommerce core, which means that you’re using some sort of customization (either a snippet or a plugin) to handle it.

    Could you please share your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your response.

    
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    Site URL: http://www.biobalu.com
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    ### Active Plugins (31) ###
    
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    WooCommerce Breadcrumb Permalinks: by Bryce Adams – 1.1.0 – Non testato con la versione attiva di WooCommerce
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    Woocommerce Request a Review: by Code Ninjas – 1.0 – Non testato con la versione attiva di WooCommerce
    WooCommerce Smart Coupons: by WooCommerce – 3.3.8 – 3.4.1 è disponibile – Non testato con la versione attiva di WooCommerce
    WooCommerce Stock Manager: by Vladislav Musílek – 1.2.6 – Non testato con la versione attiva di WooCommerce
    WooCommerce Variation Swatches and Photos: by Lucas Stark – 3.0.5 – 3.0.6 è disponibile – Non testato con la versione attiva di WooCommerce
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    YITH WooCommerce Ajax Search: by YITHEMES – 1.5.5 – Non testato con la versione attiva di WooCommerce
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    outofstock (outofstock)
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    rated-5 (rated-5)
    
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    Carrello: #5 - /carrello/
    Cassa: #6 - /checkout/
    Il mio account: #7 - /il-mio-account/
    Termini e condizioni: #1518 - /termini-condizioni-di-vendita/
    
    ### Theme ###
    
    Name: Nielsen
    Version: 1.5.0
    Author URL: http://yithemes.com/
    Child Theme: ❌ – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente
    ti consigliamo di utilizzare un child theme. Vedi: Come creare un child theme
    
    WooCommerce Support: ✔
    
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    nielsen/woocommerce/cart/cart-empty.php
    nielsen/woocommerce/cart/cart-shipping.php
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    nielsen/woocommerce/single-product/add-to-cart/variable.php
    nielsen/woocommerce/single-product/product-image.php versione 3.1.0 è obsoleta. La versione attuale è 3.3.2
    nielsen/woocommerce/single-product/rating.php
    nielsen/woocommerce/single-product/related.php
    nielsen/woocommerce/single-product/sale-flash.php
    nielsen/woocommerce/single-product/up-sells.php
    nielsen/woocommerce/single-product-reviews.php
    
    Outdated Templates: ❌Scopri come aggiornare
    
    Plugin Support Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi, @alfredoparisi!

    The badge is added with YITH WooCommerce Badge Management: by YITHEMES

    It looks like the badges are only added to shop/archive page and not the individual product pages, but you can double check with the plugin developers here: https://yithemes.com/login/?redirect_to=/my-account/support/dashboard/

    Cheers!

    Hi Rynald0s,
    but the problem is when a product has more than one image…

    Plugin Support Hannah S.

    (@fernashes)

    Automattic Happiness Engineer

    Hey there,

    I recommend disabling the YITH WooCommerce Badge Management plugin. Once you do that, you’ll see exactly how core WooCommerce behaves without the plugin – you can compare with the behavior you’re seeing when the plugin is enabled.

    As the YITH WooCommerce Badge Management plugin was developed by YITH, you’ll need to contact YITH for further support on this one:
    https://support.yithemes.com/hc/en-us

    Thanks for your support!
    I disabled YITH WooCommerce Badge Management plugin but the problem isn’t solved 🙁

    Plugin Support Hannah S.

    (@fernashes)

    Automattic Happiness Engineer

    Thanks for testing!

    I applied customized icon for sale but when I open the product, I can’t view the icon.

    WooCommerce doesn’t allow for a customized icon for sale, unless you’re using custom code. When you disable the plugin, what happens? What’s going wrong?

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Sale badge icon’ is closed to new replies.