Title: Safe mode
Last modified: April 16, 2024

---

# Safe mode

 *  Resolved [supportoaraneus](https://wordpress.org/support/users/supportoaraneus/)
 * (@supportoaraneus)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/safe-mode-6/)
 * Hello
 * The current situation is as follows: my e-commerce site is running on [http://www.example.com/shop/](http://www.example.com/shop/)
   and I need to move it to shop.example.com. I have created the shop.example.com
   domain and made a copy of the current site. Upon first access, Jetpack tells 
   me that I have two possible choices: the first choice is to move the data from
   [http://www.example.com/shop](http://www.example.com/shop) to shop.example.com
   and the second choice is to treat the two domains as two different websites. 
   While I am working on shop.example.com, the [http://www.example.com/shop](http://www.example.com/shop)
   version will need to remain online without any changes. Once my work is done,
   I will redirect all traffic to the new domain. Which choice should I make?
 * Best

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [Tamirat B. (a11n)](https://wordpress.org/support/users/tamirat22/)
 * (@tamirat22)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/safe-mode-6/#post-17708716)
 * Hi [@supportoaraneus](https://wordpress.org/support/users/supportoaraneus/) ,
 * Can you tell us more about the site/domain you plan to move to eventually, i.
   e., `shop.example.com`? Is it a development/staging site at the moment?
 * Your next actions will depend on what you want to do with the Jetpack data generated
   on both of your site URLs.
 * In the meantime, I would encourage you to go through our public documentation
   on Jetpack safe mode here: [https://jetpack.com/support/staging-sites/](https://jetpack.com/support/staging-sites/).
 * This should help you identify different scenarios where you might want to treat
   your Jetpack connection as separate, or as staging and production.
 * Thank you!
 *  Thread Starter [supportoaraneus](https://wordpress.org/support/users/supportoaraneus/)
 * (@supportoaraneus)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/safe-mode-6/#post-17709463)
 * Hello,
 * the situation is very simple: right now shop.example.com is a staging site. I
   need to make some changes that my client will need to validate, and then shop.
   example.com will take the place of [http://www.example.com/shop/](http://www.example.com/shop/)
 * Best
 *  Plugin Support [Tamirat B. (a11n)](https://wordpress.org/support/users/tamirat22/)
 * (@tamirat22)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/safe-mode-6/#post-17721040)
 * Hi there [@supportoaraneus](https://wordpress.org/support/users/supportoaraneus/),
 * Thanks for the clarification.
 * Based on your situation, it’s best to treat the two domains as separate within
   Jetpack for now, i.e., “Create a fresh connection”.
 * This will allow you to work on the staging site without affecting the live site.
 * Make sure to also refer to our documentation on [staging sites](https://jetpack.com/support/staging-sites/),
   which outlines how to handle Jetpack in such scenarios.
 * Best,
 *  Thread Starter [supportoaraneus](https://wordpress.org/support/users/supportoaraneus/)
 * (@supportoaraneus)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/safe-mode-6/#post-17721301)
 * Hello,
 * thank you for your valuable support
 * Best
 *  Plugin Support [Animesh Gaurav (a11n)](https://wordpress.org/support/users/bizanimesh/)
 * (@bizanimesh)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/safe-mode-6/#post-17728100)
 * Hello there – I’m glad we were able to help.
 * If you have a moment, would you like to [leave a review of the plugin here](https://wordpress.org/support/plugin/jetpack/reviews/#new-post)?
 * Thank you for using Jetpack!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Safe mode’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jetpack/)
 * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [Animesh Gaurav (a11n)](https://wordpress.org/support/users/bizanimesh/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/safe-mode-6/#post-17728100)
 * Status: resolved