Support » Fixing WordPress » Safari bookmark icon

  • Resolved designer13421321

    (@nistuj817)


    As shown in the screenshot below, the website bookmark of growfio.com on Safari on iPhone isn’t showing the latest bookmark we set months back. It shows the correct symbol on the favicon, but when saving the site as a bookmark, it only showing the letter “G” icon, which has since been replaced by our new symbol. Why is it still showing the old icon and how do we fix it?

    Screenshot: https://gyazo.com/25e23fc1789b596717850232e5547a79

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Try clearing Safari’s cache: https://support.apple.com/en-us/HT201265

    Thread Starter designer13421321

    (@nistuj817)

    Tried that just now and also restarted the iPhone immediately after. Had tried that in the past too and the bookmark icon still shows the same…

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Your icons are all set properly in the source:

    <link rel="shortcut icon" href=https://growfio.com/wp-content/uploads/2019/06/Symbol-Favicon-16px.png>
    <link rel=apple-touch-icon href=https://growfio.com/wp-content/uploads/2019/05/Symbol-iPhone-Icon.png>
    <link rel=apple-touch-icon sizes=120x120 href=https://growfio.com/wp-content/uploads/2019/05/Symbol-iPhone-Retina-Icon.png>
    <link rel=apple-touch-icon sizes=76x76 href=https://growfio.com/wp-content/uploads/2019/05/Symbol-iPad-Mini-Icon.png>
    <link rel=apple-touch-icon sizes=152x152 href=https://growfio.com/wp-content/uploads/2019/05/Symbol-iPad-Retina-Icon.png>

    I know that some browsers cache favicons indefinitely, and that clearing the browser’s cache doesn’t always affect that.

    If I try to save your bookmark on my iPhone, I get the right icon: https://cld.wthms.co/TDRq4X

    So, I suspect the issue may just be limited to a combination between your iPhone and how long mobile Safari caches icons.

    Thread Starter designer13421321

    (@nistuj817)

    That’s really interesting. Thanks for testing that. It’s weird because here, on my laptop, the Safari browser favicon shows up just fine. But only on my iPhone it doesn’t. At least you’re seeing the correct one. Thanks so much for all of your help!

Viewing 4 replies - 1 through 4 (of 4 total)
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