• Tried this plugin because WordFence is getting too bloated and too limited in planning scans (I now have hundreds of websites on several servers who will always start their scans at roughly the same time, causing major performance problems), their free versions options dont work (like, literally, disabling scheduled scans doesnt change anything) and buying it (while having no guarantee the pro version is any better) would costs me thousands. So, lets try AIOS! Paid options look much more reasonable. We also use UpdraftPlus a lot, same company, should be good, right? (even tho the UI of updraft is horribly outdated, its a fairly solid plugin).

    Pleasantly surprised at first, lots of options and ways to make WP more secure and a nice smooth process to follow to set all that up, so far so good.

    Using AOIS Cloudflare Turnstile integration to protect the login, which sadly works very poorly. Need to wave the mousecursor around on the screen for several seconds otherwise it’ll think you are a bot and tell you your password is incorrect when trying to log in (even though its correct). So, unuseable sadly, so disabled that.

    A few days later, the client complained couldn’t get into the admin. I couldn’t either, no one could, no matter from what location or IP. The admin entirely locked up. Renaming the plugin allowed me to get back in, so its definitely AIOS fault. Re-enabling it, and it immediately locks everyone out again. So we’re stuck at this position. I don’t have the time or patience to go look whats wrong with it (probably solveable by deleting the database entries for it). This is my first experience with the plugin, and its a mess.
    (Besides the fact that the plugin recommends you to perform all sorts of vague security-through-obscurity methods, which is all horrible advice to give, especially to base scores on)

    No longer excited, I’ll be looking for other plugins.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support aporter

    (@aporter)

    Hi,

    If your having a problem with the plugin please open a support request so we can help.

    As for Cloudflare Turnstile all we do is include their javascript and tell it what form to run on. We have no control over how they decide if your a bot or not.

    I’ve personally not experienced that and we have had no one else report it either.

    Getting locked out could be caused by any number of options being turned on and then triggering them rules, without any further information we can’t help.

    Best Wishes,

    Ashley

    Thread Starter z2zoop

    (@z2zoop)

    Then you definitely need to test your integrations better, whether its cloudflare’s fault or not, you offer the implementation, and it doesn’t work properly.

    Even as bad as WordFence has gotten lately, it never locked the admin completely. Saying “Getting locked out could be caused by any number of options being turned on and then triggering them rules” is not the excuse you think it is. This shouldn’t be happening, period. I got hundreds of sites, willing to pay for decent plugins, I’m not about to go figure this out for each and every single one of them. I tested AIOS out as an alternative for WordFence, and it doesn’t suffice as it gave several problems within a few days of using it. Thats simply unnacceptable.

    Asking every single person here that complains to send in a ticket so no-one else will ever see the answers to it, is also horrible business practice. You now got an internet full of people asking questions and complaining and never any solutions posted with them just “send us a ticket”. Seriously, google a random error and your business name, and you’ll only see negative stuff (without solutions) because you choose to solve problems this way.

    In any case, I’ve already moved on to try other plugins, it’s not like your plugin is the only one or the best one. First impressions matter a great deal and my first impression is that i got zero faith in this plugin (that’s just a tiny fraction less faith i have in WordFence at the moment).

Viewing 2 replies - 1 through 2 (of 2 total)
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