Support » Plugin: WP PGP Encrypted Emails » S/MIME

  • Resolved sebjoe2005

    (@sebjoe2005)


    I keep getting this error:

    There is a problem with your S/MIME public certificate.

    Your S/MIME public certificate is what WordPress uses to encrypt emails it sends to you so that only you can read them. Unfortunately, something is wrong or missing in the public key saved in your profile.

    I believe I have copied the key in correctly into the box “Admin Email S/MIME Public Certificate”. The public key was taken from my certificate manager in Thunderbird. There are 16 lines of alphanumeric numbers similar to this:

    81 41 35 cb 5b 7c c3 15 b1 f7 5e 5c 5a ae ac 9d

    I just pasted these 16 lines into the S/MIME box.

    I have not added anything into the PGP boxes.

    I note on the description page for the plugin it states “They can choose which encryption method to use.” It do not see any options to select which method I wish to use.

    On the plugin’s “email Encryption” page it simply has three headings “Admin Email PGP Public Key”, “PGP Signing Keypair” and “Admin Email S/MIME Public Certificate”
    and also some check boxed regarding delivery options and one option to delete private key material on uninstall.

    Not sure where I am going wrong…..

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Meitar

    (@meitar)

    I believe I have copied the key in correctly

    You are incorrect.

    There are 16 lines of alphanumeric numbers similar to this:

    81 41 35 cb 5b 7c c3 15 b1 f7 5e 5c 5a ae ac 9d

    This is not the format of an S/MIME certificate. An S/MIME certificate looks like this:

    -----BEGIN CERTIFICATE-----
    MIIFMzCCBBugAwIBAgIJAKdi0Nzh5eVyMA0GCSqGSIb3DQEBCwUAMIG0MQswCQYD
    VQQGEwJVUzEQMA4GA1UECBMHQXJpem9uYTETMBEGA1UEBxMKU2NvdHRzZGFsZTEa
    MBgGA1UEChMRR29EYWRkeS5jb20sIEluYy4xLTArBgNVBAsTJGh0dHA6Ly9jZXJ0
    cy5nb2RhZGR5LmNvbS9yZXBvc2l0b3J5LzEzMDEGA1UEAxMqR28gRGFkZHkgU2Vj
    dXJlIENlcnRpZmljYXRlIEF1dGhvcml0eSAtIEcyMB4XDTE3MTEwNjE3NDIwMVoX
    DTIwMTIxNTIwMTEyMVowPTEhMB8GA1UECxMYRG9tYWluIENvbnRyb2wgVmFsaWRh
    dGVkMRgwFgYDVQQDDA8qLndvcmRwcmVzcy5vcmcwggEiMA0GCSqGSIb3DQEBAQUA
    A4IBDwAwggEKAoIBAQC37p+tMl87dwvX9vGbTYgVkHiShOBOd/Cao88lEdm/ABQS
    IL2Wpm/aU+fFC0CMpkR6L1NMVJBEsiKHnQIBk1Pxx7oau41Nj3m8sskAcXgKyLqb
    k5l/HpiT+WbOxGUDB1PzkYueXiNyAfS5T9tlPDPUyUJrF0NxW7bMArU+cuP7BwQv
    AY+J+q0udhVKGUs/Nrb3lS9M5pWan5Vhxa9LAu2f46Kpd3jTk9ajczXdiiHn8/Id
    qMd0F0NaEDiGs+8e+Nt8rHnNyn9u6hjd1Eseg4f6cTSTdBetoQNNjYzM50wMpCuK
    qFGvzYazAQ2iO3fkzjPswD0pHUXChJR0ZtqKobD1AgMBAAGjggG8MIIBuDAMBgNV
    HRMBAf8EAjAAMB0GA1UdJQQWMBQGCCsGAQUFBwMBBggrBgEFBQcDAjAOBgNVHQ8B
    Af8EBAMCBaAwNwYDVR0fBDAwLjAsoCqgKIYmaHR0cDovL2NybC5nb2RhZGR5LmNv
    bS9nZGlnMnMxLTc4My5jcmwwXQYDVR0gBFYwVDBIBgtghkgBhv1tAQcXATA5MDcG
    CCsGAQUFBwIBFitodHRwOi8vY2VydGlmaWNhdGVzLmdvZGFkZHkuY29tL3JlcG9z
    aXRvcnkvMAgGBmeBDAECATB2BggrBgEFBQcBAQRqMGgwJAYIKwYBBQUHMAGGGGh0
    dHA6Ly9vY3NwLmdvZGFkZHkuY29tLzBABggrBgEFBQcwAoY0aHR0cDovL2NlcnRp
    ZmljYXRlcy5nb2RhZGR5LmNvbS9yZXBvc2l0b3J5L2dkaWcyLmNydDAfBgNVHSME
    GDAWgBRAwr0njsw0gzCiM9f7bLPwtCyAzjApBgNVHREEIjAggg8qLndvcmRwcmVz
    cy5vcmeCDXdvcmRwcmVzcy5vcmcwHQYDVR0OBBYEFE6gNP04918TTLbC4zrAvSqf
    Hi1YMA0GCSqGSIb3DQEBCwUAA4IBAQBcklWJ/sVVXXRk1v+3mR+mCBc8/7BCUW9D
    mPfhvzx9WkYScoy7pSdw3Gu5AalF2RGeVjHEVwm7IK0reT97hZDg7RpCgAMJ0AUR
    SHkVVWnJdH/LnHO3wAzoXfhcB2lX5BbXhxIZnu5Ut2KMDGP/CuQImYeuce0FKdwz
    NoebQ3jCHeuQCzDLyvHjlGzsh7ShusCYbJrRpltBkFdtz7t106w58fSNv7Vi4hlp
    h2tF6uoBS1EBpcP+T4P2PRVtPWvZa65GdJ5FVXooJ3ZGXDdRlN+gSGTYxRgdUmch
    3AqCPzHm33DdWWtl5Gt1x7GulXt8Z27tdyDb0YMyTuAwzB5UtTg7
    -----END CERTIFICATE-----
    
    sebjoe2005

    (@sebjoe2005)

    Great thank you. Any pointers on how to find that? No worries if not, I shall have a nose around (you might be able to tell …. I am not tech expert….)

    Plugin Author Meitar

    (@meitar)

    I’m not certain. Maybe look for a certificate export option?

Viewing 3 replies - 1 through 3 (of 3 total)
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