Title: Runtime exception error
Last modified: August 21, 2016

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# Runtime exception error

 *  [NWTD](https://wordpress.org/support/users/nwtechie/)
 * (@nwtechie)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/runtime-exception-error/)
 * I just installed NextGen Gallery so that I could activate the Pro version.
 * When I try to go to the options or settings page, I get the following error:
 *     ```
       <strong>RuntimeException thrown</strong>
   
       /wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_basic_album/nextgen_basic_album_gallery_display_type.php is not a valid MVC template
       ```
   
 * FWIW, this is activated on a single site of a network install. I would like to
   not network activate the plugin.
 * [http://wordpress.org/plugins/nextgen-gallery/](http://wordpress.org/plugins/nextgen-gallery/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/runtime-exception-error/#post-4549214)
 * @NWTD – Would you be able to submit a Bug Report ([http://www.nextgen-gallery.com/report-bug/](http://www.nextgen-gallery.com/report-bug/)…
   please reference this topic) so we can get a better look at what might be going
   on.
 * Thanks!
 * – Cais.
 *  Thread Starter [NWTD](https://wordpress.org/support/users/nwtechie/)
 * (@nwtechie)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/runtime-exception-error/#post-4549221)
 * Yes, and done.
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/runtime-exception-error/#post-4549222)
 * Thanks!
 * – Cais.
 *  Thread Starter [NWTD](https://wordpress.org/support/users/nwtechie/)
 * (@nwtechie)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/runtime-exception-error/#post-4549382)
 * Is there a way to check the status of the bug report?
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/runtime-exception-error/#post-4549384)
 * @NWTD – I would expect you should have received a response to your Bug Report…
   please feel free to follow-up there as it would be much easier than fragmenting
   this issue over two entirely different avenues of support.
 * Please let us know if you have not received a response, too.
 * Thanks!
 * – Cais.
 *  Thread Starter [NWTD](https://wordpress.org/support/users/nwtechie/)
 * (@nwtechie)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/runtime-exception-error/#post-4549406)
 * Thanks Cais. I did not receive a response to the bug report. So I used the support
   form in my Pro account. I did hear back a few hours later.
 * I’ll update this thread with a solution, for any one else still having the problem.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Runtime exception error’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
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 * 6 replies
 * 2 participants
 * Last reply from: [NWTD](https://wordpress.org/support/users/nwtechie/)
 * Last activity: [12 years, 4 months ago](https://wordpress.org/support/topic/runtime-exception-error/#post-4549406)
 * Status: not resolved