Support » Fixing WordPress » Running stresstest to see how healthy the server is

  • Resolved say_hello

    (@say_hello)


    hello dear WordPress-Experts hello and good day, 

    well – this thread only strives wordpress – since i think that wordpress does not cause the issues i have on the server. But anyway. Probably it does – and probably you have a solution for me that is apropiate..

    in the past few weeks i have had some issues on a server – with WordPress and Limesurvey.  I also have openend a thread here. Now the site is up again 
    and runs well. The limesurvey-page often has thrown a page like ERR_EMPTY_RESPONSE Error (both on FireFox and on Chrome) 

    Since 24 h. the behaviour is better – the site is up again. see path: http://www.f-s-j.de/limesurvey/index.php/admin/index
    limesurvey :: https://www.limesurvey.org/about-limesurvey/ version 3.20.02 

    it is installed in (between) a wordpress :: in other words: the limesurvey was installed under a folder inside my wordpress installation. 
    Some limesurvey-experts say that i will get all kind of issues over the time. And that it has to do with the installation-structure: 

    – MyDomain.TLD/limesurvey/ (LimeSurvey)
    – MyDomain.TLD/ (WordPress)

    hypothesis: LimeSurvey and WordPress tell the server to rewrite URLs for the browser. In my setup WordPress just tries to overrule certain settings of LimeSurvey. 
    The Limesurvey-folks recommend that i would need to check every change and update manually the htaccess file (since i am  running apache).

    final recommendation: To minimize work and trouble, i should install wordpress and limesurvey side by side. 

    we then need to redirect from MyDomain.TLD/ -> MyDomain.TLD/wordpress/, but then (after this step) i have clean folders and don’t cause delays
    and loops when it comes to URL accessing.  
    This safe way of installation side by side includes a special procedure: to use /w/ for wordpress and /s/ for limesurvey will keep the URL short.

    Again: the error way: ERR_EMPTY_RESPONSE – after it worked very well for weeks

    what can i do now!?

    btw. the wordpress on the server still runs well

    question: can i perfom a so called stress- or perfomance-Test to see how healthy the server is!?
    in other words: is there a Performance-, Last- und Stress-Test for a Webserver out there. 

    note: some data: 
    PHP Version 5.6.39
    eg. wordpress-basic-installation 
    https://www.limesurvey.org/about-limesurvey/download
    sometimes i get the error: ERR_EMPTY_RESPONSE Error 

    look forward to hear from you 

    regards 

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Yeah, that can happen if you try to run any other non-WordPress software from within WordPress’s directory.

    Instead, I recommend creating a subdomain in your hosting account’s control panel, and installing LimeSurvery there.

    So, your main site could be example.com and the surveys could run under surveys.example.com

    This will work, since servers treat subdomains as entirely separate entities.

    hello dear James

    many thanks for the hint – your ideas were convincing – i will create a subdomain.

    Several weeks the limesurvey could not be reached – since i have had those empty-response-errors. At the moment it goes well – but as you mentioned – the issues are possibly related to the structure of the installation.

    so i have to take care that the both systems are treated as seperated entities.

    again – thanks for the answer.

    best regards

    hello dear James

    again me…

    well i also have discussed the issue with the limesurvey-user here:

    https://www.limesurvey.org/forum/installation-a-update-issues/119649-err_empty_response-after-it-worked-very-well-for-weeks/191580

    after having mused bout the errors and the possible reasons – after having mused bout porting over the installation on subomains or a
    side to side installation i suddenly saw that the site is coming back… 😉

    note: i guess that the errors ERR_EMPTY_RESPONSE – is rooted in a [b]very very weak server – just that easy – is this possible[/b] – is this [b]thinkable!?[/b]

    Holch – one user of the limesurvey – he has got the very same installation – structure as i have.

    the user holch: : in this thread you answer very interestingly : [quote]
    I run Limesurvey and WordPress in a very similar setting (WordPress in root and LS in subfolder) and I don’t have the same problems. So while I wouldn’t want to exclude this as the source of issues completely, I would probably focus on other aspects first, as it works fine with me for quite some time now. Of course, as Jelo says, any update in one of the two applications could start causing problems.

    https://www.limesurvey.org/forum/installation-a-update-issues/119649-err_empty_response-after-it-worked-very-well-for-weeks

    at the moment it goes very well – in other words i have no issues at the moment: Holch – is it thinkable that this error is rooted in a very slow server!? I have to admit that this seerver is very very old and will be replaced very soon (in a few weeks)
    you have mentioned that you have installed limesurvey in (exactly) the same way as i did. you also have mentioned that you did not have encountered any of the issues as i have encountered.

    is this true!?

    furthermore; i have googled this error – guess that it is this one:

    Error 324 (ERR_EMPTY_RESPONSE): The server closed the connection without sending any data https://stackoverflow.com/questions/8861404/error-324-empty-response-on-application-hosted-by-aws

    website. I don’t think it is Chrome browser bug either because when I open safari I don’t get the error, I get a white page.Not sure what is happening or why. Basically, I am looking for the root causes for this server error.
    Any ideas would be much appreciated. If you need me to provide any specific info, let me know. Come to think of it, this error started happening because the server is pretty slow!

    cf: https://stackoverflow.com/questions/8861404/error-324-empty-response-on-application-hosted-by-aws

    – Except a CURL shows me the HTML just fine, but it’s not loading up in a browser. What in the world could be causing something like this 🙁 Everything was fine until last night
    @till’s curl advice is brilliant 🙂
    – what about to work with Session-stickyness:
    Edit: How do you manage this problem in the future when you need session stickiness? I have no idea. But there should be answers on this out there!
    – …In addition to this, GZIP needs to be disabled at the web server (apache, or other).

    what do you say – is this thinkable that the server ist pretty slow!?
    what bout the test-method of using curl – in the moment when encountering the issue- !?

    the idea [b]of Err Empty_Response_ being rooted in the slow server[/b] – well this would be great – since i change the server in the next few weeks. Is this idea of the possible roots thinkable – and convincing!?

    note: as it runs very well at the moment i will take a closer look at the behaviour – and will try to find out if /(when) the error will be appear again.

    James , i look forward to hear from you
    regards

Viewing 3 replies - 1 through 3 (of 3 total)
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