Runaway

  • serdarber

    (@serdarber)


    2 months, 3 weeks ago

    I experienced severe stability and checkout/variation issues after installing this plugin. Even after deactivating and deleting the plugin, residual problems and unexpected database/behavioral artifacts remained. Test thoroughly in a staging environment and backup everything before using. I recommend avoiding this plugin in production until these issues are resolved.

    • This topic was modified 2 months, 3 weeks ago by serdarber.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Tusher Ikbal

    (@tusherikbal)

    2 months, 3 weeks ago

    Hi serdarber,

    We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.

    Our team hasn’t encountered such issues in testing, so we’d love to look deeper into what happened in your specific setup. Sometimes, stability or variation problems can be caused by theme or third-party plugin conflicts, or by cached data that remains after deactivation — all of which can be fixed quite easily.

    If you’re open to it, please create a support ticket in org here https://wordpress.org/support/plugin/shopengine/#new-topic-0 with details (or a quick screencast/video). We’ll gladly investigate the issue and help you get everything running smoothly again.

    Once the issue is resolved, we’d really appreciate it if you could consider updating your review to reflect your experience afterward — it means a lot to our team and helps other users as well.

    Best regards,
    Ikbal

    Tusher Ikbal

    (@tusherikbal)

    2 months, 2 weeks ago

    Hi serdarber,
    Just checking in to see if you had a chance to open a support ticket or share any details about the issue you faced. We’d really like to help get this resolved for you as quickly as possible.

    Whenever you’re ready, feel free to reach out — we’re here to assist.

    Best regards,
    Ikbal

Viewing 2 replies - 1 through 2 (of 2 total)

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