Support » Fixing WordPress » Run some updates now WordPress will not work!!!

  • Hi there.

    Logged into my WordPress and ran 5 updates. The upates completed so i then went to go about my business, I click on the veiw site button on the top left to find that i am shown a black screen… I go back then try again, same thing. I tryed enter my site via google search with now luck.

    Really dont know were to start to fix this!

    My domain is: http://www.promotethebass.co.uk

    Please let me know how i can start to fix my site and get it up a running again. Big thanks in advance.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Add define('WP_DEBUG', true); to wp_config.php

    This should turn on the error reporting so we can see what went wrong.

    Also please check your PHP error Log. This will most likely show the cause of the white screen.

    Hi there.

    @tomontoast ok ive changed it to true, what the next step?

    @mojowill Does it have to be PHP log or any error logs. Im hosting with Justhost.

    The problem is with your theme, delete your soundboard theme using FTP to regain access to your site.

    Ok, by delting my theme that means i will lose all my customizations and work iv put into it?

    Well download it your PC before deleting it then. Or move the theme folder to a completely different location.

    why would my theme be the problem here? i dont understand. I updated some plugins then my site crashed, surely the problem is with the plugin updates and not my theme?

    There is a clash between plugins and theme. You could also resolve this by deleting all your plugins.

    Fatal error: Cannot redeclare gg_twitter_js() (previously declared in /home2/promotet/public_html/wp-content/<strong>themes/soundboard/includes/widgets/widget-twitter.php</strong>:28) in /home2/promotet/public_html/wp-content/themes/soundboard/includes/widgets/widget-twitter.php on line 28

    ok iv deleted the WP-Twitter pluging and it is back up. But i at the top of my screen:

    Notice: Undefined index: ws_plugin__qcache_menu_pages_css in /home2/promotet/public_html/wp-content/plugins/quick-cache/includes/classes/admin-css-js.inc.php on line 20

    Notice: Undefined index: ws_plugin__qcache_menu_pages_js in /home2/promotet/public_html/wp-content/plugins/quick-cache/includes/classes/admin-css-js.inc.php on line 28

    Im guessing this is to do with the bit of code i changed to true “define(‘WP_DEBUG’, true);”?

    Thats absolutely right, you can now delete that line of code.

    Thats great. Thanks very much for the help 🙂

Viewing 11 replies - 1 through 11 (of 11 total)
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