Title: Run Install Script problem
Last modified: August 20, 2016

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# Run Install Script problem

 *  [amykwong](https://wordpress.org/support/users/amykwong/)
 * (@amykwong)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/run-install-script-problem/)
 * Hi,
 * In Step 5: Run Install Script, I can’t visit [http://amykwongdesign.com/wp-admin/install.php](http://amykwongdesign.com/wp-admin/install.php)
 * It takes me to Crazy Domains where I’ve parked my domain name.
 * the wordpress files in my cPanel file manager are placed directly in public_html
   
   I’ve checked that the ‘install php’ file is inside wp-admin folder. the wp-config.
   php file is directly under public_html.
 * I cannot possibly know why it’s not working- I’ve no experience in this sort 
   of thing, I’d love some help, thanks!
 * Amy

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [ellicia](https://wordpress.org/support/users/ellicia/)
 * (@ellicia)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/run-install-script-problem/#post-2590973)
 * HI, Amy, I think i am having the same problem with you since yesterday, i kept
   stuck (always come back this page & cant move anywhere..)in the page [http://www.elliewarner.com/wp-admin/install.php?step=2](http://www.elliewarner.com/wp-admin/install.php?step=2).
 * Really don’t know what to do.. need help here… can someone please… thanks
 * Ellicia
 *  [Clayton James](https://wordpress.org/support/users/claytonjames/)
 * (@claytonjames)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/run-install-script-problem/#post-2590977)
 * [@amykwong](https://wordpress.org/support/users/amykwong/)
 * It’s a parked domain. Give them a call and see if their support group can instruct
   you on how to make your domain accessible.
 * [@ellicia](https://wordpress.org/support/users/ellicia/)
 * You are at the install process. Your problem is not the same. Provide valid information
   in the installation form, and you should be good to go. If it fails, contact 
   your host for assistance.
 *  [ellicia](https://wordpress.org/support/users/ellicia/)
 * (@ellicia)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/run-install-script-problem/#post-2590981)
 * thanks Clayton. I was landed/stuck in this installation page by accident yesterday.
   where the page do not have commant button for exit. once check-in.. cannot check-
   out! : ) Thanks for your reply. will somehow install in.. no choice. : )
 *  Thread Starter [amykwong](https://wordpress.org/support/users/amykwong/)
 * (@amykwong)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/run-install-script-problem/#post-2591024)
 * thanks clayton, I’ve changed the nameservers.
 * Now, at least it’s not landing me on crazydomains….but it’s still not working.
 * It’s saying: “Can’t Select database”. We were able to connect to the database
   server (which means your username and password is okay) but not able to select
   the amy_kwong_designwebsite database.
 * wow i’m really lost.
 *  [fonglh](https://wordpress.org/support/users/fonglh/)
 * (@fonglh)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/run-install-script-problem/#post-2591026)
 * You need to login to the database server and create a database. Ask your hosts
   if you need detailed instructions.
 * They might have something in their control panel or a link to a tool called phpmyadmin
   which you can use for database administration.
 *  Thread Starter [amykwong](https://wordpress.org/support/users/amykwong/)
 * (@amykwong)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/run-install-script-problem/#post-2591030)
 * they fixed it for me 🙂 it’s all good now.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Run Install Script problem’ is closed to new replies.

## Tags

 * [intall](https://wordpress.org/support/topic-tag/intall/)
 * [script](https://wordpress.org/support/topic-tag/script/)
 * [troubleshooting](https://wordpress.org/support/topic-tag/troubleshooting/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 6 replies
 * 4 participants
 * Last reply from: [amykwong](https://wordpress.org/support/users/amykwong/)
 * Last activity: [14 years, 1 month ago](https://wordpress.org/support/topic/run-install-script-problem/#post-2591030)
 * Status: not resolved

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