• Resolved 2startltd

    (@2startltd)


    Hi,

    Since the most recent update, we are seeing a number of the rules set in the settings being ignored, but only since the most recent update, prior to this everything was working fine.

    I am investigating further myself but just wanted to provide a heads up of what we are seeing.

    It only started the day directly after the update was applied.

    We use the following Woo-related plugins also:

    WooCommerce
    WooCommerce Bookings
    WooCommerce Deposits
    WooCommerce Product AddOns
    Pixel Manager For WooCommerce

    The emails are also sent partially broken i.e. the email to send to is receiving the email communication but the email address this is sent from is partially included in the subject as HTML and the rest of the sending email address is then used as the sending email address.

    For example: if the sending email is set to sales@domain.com then the email received would show <sa in the subject but then use les@domain.com as the sending email address.

    I will report back if things change and feel it may just be an incomplete update that has partially failed but just in case others are seeing similar issues I thought I would report my findings since the last update.

    Thanks for a great plugin though.

Viewing 1 replies (of 1 total)
  • Plugin Support Shravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @2startltd,

    Can you please try sending a test email from your SMTP plugin and Cart Abandonment email templates and see if the email recieved shows the sender’s email address correctly?

    Looking forward to hearing from you.

Viewing 1 replies (of 1 total)
  • The topic ‘Rules appear ignored since recent update’ is closed to new replies.