Support » Plugin: rtMedia for WordPress, BuddyPress and bbPress » rtMedia Upload by URL error “File not supported”

  • rtMedia Upload by URL error “File not supported”
    When I install it as instructed. I tried to upload url import youtube video on Media, but I got the message “File not supported”.
    I also tried to go to demo.rtmedia.io/ page upload url import youtube video in media but still get the message “File not supported”. What should I do to fix this error?

Viewing 1 replies (of 1 total)
  • Plugin Contributor Pooja N Muchandikar

    (@pooja1210)

    Hi There,

    Upload by URL add-on supports upload of media files like png, jpg, jpeg, mp3, mp4 etc.

    You are trying to upload Youtube URL so the error, as Upload by URL add-on doesn’t support Youtube URLs.

    Let us know you have any further queries.

    Have a nice day.

    Regards,
    Pooja

Viewing 1 replies (of 1 total)
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