Plugin Support
Darian
(@d0153)
Hi @thegivingquiltinc
Thanks for reaching out. Let me help you with this one.
I tried viewing the page you provided, but the page is showing “Sorry, you are not allowed to preview drafts.”. Could you try publishing your event and see if that resolves the issue?
In addition, could you please confirm if the RSVP is intact when you edit your event? If so, please try activating only our plugins and a default theme like 2020 theme, and see if that makes a difference. [see Testing for conflicts]
Let me know how it goes.
Thanks for the input. I may have accidentally posted the link in previous post from my wordpress preview and not my actual website. Here is the website link, https://thegivingquiltinc.com/event/sew-day-for-metanoia/
When I edit the event (actually, both events now), it has the RSVP button and a ticket button that is active. I can put the information for both buttons that is required but it doesn’t show on the event page. Not sure what I’m doing wrong.
I’m using the Astra theme and it’s up to date. I’m not sure how to activate only the plugins and default theme without it effecting my published site. How would I do that?
Thanks
Plugin Support
Darian
(@d0153)
Hi @thegivingquiltinc
I suggest conducting these tests on a Staging Server. If you have no staging site yet, you could try using the WP Staging plugin to create one easily.
Let me know how it goes.
Hi,
I tried the staging server and deactivated all the plugins except the event calendar and event tickets. I activated the 2020 theme and the RSVP button is still not on my event page.
https://thegivingquiltinc.com/1694784500815/?tribe_events=sew-day-for-metanoia
Plugin Support
Darian
(@d0153)
Hi @thegivingquiltinc
Could I ask if you’re using a classic editor or block editor? Moreover, could you provide a screenshot of how your RSVP is configured? I want to check it further on my side.
Please also provide the name of your hosting provider.
Looking forward to your reply.
Hi,
I’m not sure which I’m using. I just went to Event>Add New and then filled out the fields that were listed. I am sending screen shots of my event and the RSVP edit screen and settings.
We are using Hostinger.
https://1drv.ms/i/s!As8BtQzw9KE8iBs9d1WMxl15Uuq3?e=3gfvFv
https://1drv.ms/i/s!As8BtQzw9KE8iByY7r_m-V_KdTca?e=0JC1l2
https://1drv.ms/i/s!As8BtQzw9KE8iBr4vmAuddbMB3XB?e=E62mVd
https://1drv.ms/i/s!As8BtQzw9KE8iB39hG1V3mIRxIMA?e=0q8ckJ
Thanks for helping.
Plugin Support
Darian
(@d0153)
Hi @thegivingquiltinc
Thanks for your response and for providing screenshots.
Upon checking, it seems the Start sale of your RSVP is on 1/24/2024, it means that the RSVP will only be available and visible on that date. Could you try changing the Start sale to the current date, and see if that makes a difference?
Let me know how it goes.
Thank you so much. That was what the problem was. Thank you again and I’m sorry for bothering you so much.
Plugin Support
Darian
(@d0153)
Hi @thegivingquiltinc
Thanks for your confirmation and I’m glad that it is now working.
If you have some time to review, that would be amazing!
https://wordpress.org/support/plugin/event-tickets/reviews/
I’d be closing this thread, and please do not hesitate to bump a new thread on our way. This allows us to track topics/issues efficiently and follow the WordPress Forum Guidelines.