Royal Elemetor Addon – Not Loading

  • Resolved kevin1121

    (@kevin1121)


    1 year, 5 months ago

    Hello,

    I have downloaded and used the Royal Elementor Addon and have not had any issues until now, I am trying to load a template block onto my site, but just stays on the loading page, and will not load. I have tried to deactivate and re-install it, and I have tried deactivating all other themes and plugins, it is up to date, as well as OceanWp which is what I am using as my templates. I have tried to load other themes which work just fine, just not the Royal Elementor Addon.

    Has anyone else experienced this issue before or knows how to fix it?

    Thank you in advance.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    1 year, 5 months ago

    Hi, Kevin
    First, thank you for choosing our theme and service.

    It might be your system’s issue. Please, contact your hosting provider and ask for an increase.
    Ask them to update PHP settings to the following:
    PHP max input variables 5000
    PHP time limit 100
    PHP memory limit 512M
    Max input time 30
    Upload max filesize 60M
    PHP post max size 60M
    cURL version

    Also please disable any other plugins Except Elementor and Royal Addons Related before Importing any kit. You can re-enable them after Import.

    All be fine then.

    If this does not help, please let me know and we will try to solve your problems in other ways.

    Kind Regards,
    Givi

Viewing 1 replies (of 1 total)
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