Support » Plugin: Route ‑ Shipping Protection » Route is a wonderful service

  • I love the Route service, honestly the plugin is not perfect, today I wrote them some bugs to improve, but the reason for 5 stars is because the respond quickly and they take my feedback seriously.

    Currently it works fine and quickly with my woocommerce store, it just shows that the customers don’t have Route while they do.

    Thanks!

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  • Plugin Author Route

    (@routedev)

    Hi there,

    Thanks so much for your review! We love hearing from users like you who help us make Route an even better experience.

    We’d be happy to work with you to ensure that Route protection shows up on every covered order, it’s likely an account-specific issue that we can address quickly. If you are still encountering that issue, or have any other questions, please feel free to contact us at merchantsupport@route.com.

    I’ve relayed your review to our team so they’ll be on the lookout for an email!
    Have a wonderful day,

    Jordan, Customer Service

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