Support » Plugin: Testimonials Widget » Rotation Speed

  • Resolved TBDA Scotland Ltd


    Hi there,

    I have added your testimonial widget to a new website we are doing for a client. Website is in coming soon mode so can’t give a link I’m afraid.

    Basically I want the rotation speed to be around 10 seconds but when I try to do this, the speed doesn’t change. I even put in 5000 seconds and 1 second and still remained the same. Any ideas??


Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Michael Cannon


    Are you using the latest plugin release 2.1.9?

    Where or how are you setting the rotation speed?

    Hi Michael,

    Yes we are, but have updated to 2.1.10.

    I have set it on the widget page and under advanced options. We have made the site live – and rotation speed is currently set to 30 seconds but as you can maybe see, the rotation is much faster and only appears to be about 7 seconds.

    Plugin Author Michael Cannon


    It seems that you’re using a shortcode for your testimonial than a widget. I can tell because your testimonial instance has an ID of testimonialswidget_testimonials100000.

    Per the Shortcodes options list at, you should try something like [testimonialswidget_widget refresh_interval=10] instead of your current.

    Plugin Author Michael Cannon


    Alternately, you could be using the theme function testimonialswidget_widget(). As such, pass an array with the refresh_interval set to 10.

    See the FAQ for an example,


    Thank you very much Michael, the first way works a treat. I should have realised that by adding a refresh_interval on the short-code would fix it.

    I originally had a widget area on the home page pulling in the testimonials but since then we changed to the shortcode and I was still trying to edit the widget area and not the shortcode, what an idiot!! haha

    Thanks again!

Viewing 5 replies - 1 through 5 (of 5 total)
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