Title: room settings error
Last modified: March 28, 2020

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# room settings error

 *  Resolved [renersb](https://wordpress.org/support/users/renersb/)
 * (@renersb)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/room-settings-error/)
 * Following the instructions for installation of the BigBlueButton plugin item 
   13 states:
    ” 13 Fill out the URL of where the BigBlueButton server is running(
   be sure to add /bigbluebutton/ to the end of the URL) and its salt. Then click
   on Save. ” replacing [http://test-install.blindsidenetworks.com/bigbluebutton/](http://test-install.blindsidenetworks.com/bigbluebutton/)
   by [http://mysite.mycountry/bigbluebutton/](http://mysite.mycountry/bigbluebutton/)
 * I get the following error message:
 * Warning: SimpleXMLElement::__construct(): Entity: line 1: parser error : Space
   required after the Public Identifier in /customers/0/4/c/mysite.mycountry/httpd.
   www/wp-content/plugins/bigbluebutton/includes/class-bigbluebutton-api.php on 
   line 379 Warning: SimpleXMLElement::__construct(): in /customers/0/4/c/mysite.
   mycountry/httpd.www/wp-content/plugins/bigbluebutton/includes/class-bigbluebutton-
   api.php on line 379 Warning: SimpleXMLElement::__construct(): ^ in /customers/
   0/4/c/mysite.mycountry/httpd.www/wp-content/plugins/bigbluebutton/includes/class-
   bigbluebutton-api.php on line 379 Warning: SimpleXMLElement::__construct(): Entity:
   line 1: parser error : SystemLiteral ” or ‘ expected in /customers/0/4/c/mysite.
   mycountry/httpd.www/wp-content/plugins/bigbluebutton/includes/class-bigbluebutton-
   api.php on line 379 Warning: SimpleXMLElement::__construct(): in /customers/0/
   4/c/mysite.mycountry/httpd.www/wp-content/plugins/bigbluebutton/includes/class-
   bigbluebutton-api.php on line 379 Warning: SimpleXMLElement::__construct(): ^
   in /customers/0/4/c/mysite.mycountry/httpd.www/wp-content/plugins/bigbluebutton/
   includes/class-bigbluebutton-api.php on line 379 Warning: SimpleXMLElement::__construct():
   Entity: line 1: parser error : SYSTEM or PUBLIC, the URI is missing in /customers/
   0/4/c/mysite.mycountry/httpd.www/wp-content/plugins/bigbluebutton/includes/class-
   bigbluebutton-api.php on line 379 Warning: SimpleXMLElement::__construct(): in/
   customers/0/4/c/mysite.mycountry/httpd.www/wp-content/plugins/bigbluebutton/includes/
   class-bigbluebutton-api.php on line 379 Warning: SimpleXMLElement::__construct():
   ^ in /customers/0/4/c/mysite.mycountry/httpd.www/wp-content/plugins/bigbluebutton/
   includes/class-bigbluebutton-api.php on line 379
 * of course “mysite.mycountry” are a replacement of the real sitename.
 * Anyone any idea what is wrong and how to solve this ?
 * Greetings,
 * René.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [renersb](https://wordpress.org/support/users/renersb/)
 * (@renersb)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/room-settings-error/#post-12595384)
 * Plugin has been removed, no server available.
 *  [Rectangle](https://wordpress.org/support/users/itsarectangle/)
 * (@itsarectangle)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/room-settings-error/#post-13383359)
 * [@renersb](https://wordpress.org/support/users/renersb/) did you solve this? 
   I got the same problem.
 *  Thread Starter [renersb](https://wordpress.org/support/users/renersb/)
 * (@renersb)
 * [5 years, 12 months ago](https://wordpress.org/support/topic/room-settings-error/#post-13383531)
 * Nope, I stopped with the bigbluebutton.
 * Regards.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘room settings error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/bigbluebutton_91cceb.svg)
 * [BigBlueButton](https://wordpress.org/plugins/bigbluebutton/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/bigbluebutton/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/bigbluebutton/unresolved/)
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 * 3 replies
 * 2 participants
 * Last reply from: [renersb](https://wordpress.org/support/users/renersb/)
 * Last activity: [5 years, 12 months ago](https://wordpress.org/support/topic/room-settings-error/#post-13383531)
 * Status: resolved