Support » Plugin: Subscriptions for WooCommerce » Role for new subscriber accounts

  • Resolved bacasdev


    When a new subscription is taken out, a new user account is created. The account has the role of ‘subscriber’, whereas I believe WooCommerce forces a new role of ‘customer’. In the general settings, I have set the default role for a new account to be ‘customer’, which is what I want to happen. Currently, I am manually changing the Roles for new accounts from ‘subscriber’ to ‘customer’.

    Is HF Subscriptions code responsible for the new role being subscriber?

    If so, is there a particular reason for this that I am not understanding?

    Best wishes


    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi John,

    HF subscription plugin makes the user role as subscriber whenever an user is purchasing a subscription product.

    Thanks. I understand why you do that and can change my site accordingly.

Viewing 2 replies - 1 through 2 (of 2 total)
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