Title: Role based role change
Last modified: November 24, 2022

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# Role based role change

 *  [fuwapenguin](https://wordpress.org/support/users/fuwapenguin/)
 * (@fuwapenguin)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/role-based-role-change/)
 * Hello,
 * I have plugin and it works well except, role level.
 * I have a shop manager role, and a customer role (woocomerce) now I made a customer
   premium role. So I want to the shop manager to promote an customer to premium
   customer. But what ever I try only customer shows up as an role that the shop
   manager can give. how can a shop manager also give a premium customer role (custom
   role).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Caseproof LLC](https://wordpress.org/support/users/caseproof/)
 * (@caseproof)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/role-based-role-change/#post-16255075)
 * Hi [@fuwapenguin](https://wordpress.org/support/users/fuwapenguin/)
 * Could you edit Shop Manager and Premium Customer roles and make sure that the
   Role Position of Shop Manager is larger than position of Premium Customer?
 * I hope that helps.
 *  Thread Starter [fuwapenguin](https://wordpress.org/support/users/fuwapenguin/)
 * (@fuwapenguin)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/role-based-role-change/#post-16268455)
 * It is set to level 9.
 * [https://i.postimg.cc/pdbTC3H4/Capture.png](https://i.postimg.cc/pdbTC3H4/Capture.png)
 * Not working only see customer when logged in as shop manager.
    [https://i.postimg.cc/wBj6wzrW/Capture2.png](https://i.postimg.cc/wBj6wzrW/Capture2.png)

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Role based role change’ is closed to new replies.

 * ![](https://ps.w.org/members/assets/icon-256x256.png?rev=3508404)
 * [Members - Membership & User Role Editor Plugin](https://wordpress.org/plugins/members/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/members/#faq)
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 * 2 replies
 * 2 participants
 * Last reply from: [fuwapenguin](https://wordpress.org/support/users/fuwapenguin/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/role-based-role-change/#post-16268455)
 * Status: not resolved