Support » Plugin: WP Mailster » Robust listserv plugin

  • outa1cite2


    Robust listserv plugin with many valuable features. Documentation is thorough and better written than many plugins. You must follow the documentation steps carefully as it is easy to overlook a critical instruction. However, the product works really well when properly installed. Reliability is great.
    Response to support requests is uneven – sometime fast, sometimes slow. Even with the paid version (Society), it can take up to two weeks for an acknowledgement of a request for technical assistance. Support itself is excellent once it responds. Holger is very knowledgeable and thorough. All issues submitted do get resolved. I particularly like the way he explains what the issue was and what he did to resolve it. This teaches me and I feel better prepared to do my own troubleshooting in the future.
    I really like the product and the way it performs.

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