Support » Plugin: Image Gallery by Robo – Responsive Photo Gallery » Robo Gallery Manage Images – Blank Thumbnails

  • Resolved Dave Henniker

    (@aveenniker)


    The page shown in the link will behave perfectly normally and the gallery will display all the images correctly. The problem is that, except for small galleries it’s impossible to re-order the images or even identify them when going to Edit Gallery – Manage Images.

    Only the most recent images show in Manage Images. Typically the bottom 2 or 3 rows have thumbnails but anything before that is represented by blank squares. I asked for help from within the plugin and attached screenshots showing the problem.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 16 through 17 (of 17 total)
  • Plugin Author robosoft

    (@robosoft)

    @speters150 could you please create separate ticket for this issues and we’ll help you to sort all of this problems one by one.

    Please create another one ticket here: https://wordpress.org/support/plugin/robo-gallery/ with description of the issues which you have in your gallery after update.

    Please post there also some additional info: your gallery version, wordpress version and php version.

    I actually installed and paid for plugin with name Robo Gallery with version 3.02
    Is it the latest one?

    I also opened a ticket with number of #03308, and still looking for your reply. Thank you.

Viewing 2 replies - 16 through 17 (of 17 total)
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