Support » Plugin: WordPress Email Template Designer - WP HTML Mail » “\r\n\r\n” to HTML tags

  • Resolved Jim

    (@jwmc)


    When my website sends a password reset email (sent by wp-includes/pluggable.php), the \r\n\r\n at the ends of lines get converted into <p></p> tags. I guess this is WP HTML Email plugin doing this? And it’s great.

    But I have another email, the new user email, sent by wp-includes/user.php. It has the same \r\n\r\n, but the html email does not have the html tags, so there are no line breaks.

    Do you have any idea what could account for this? I’ve worked on it for a full day and can’t figure it out.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support juliangk

    (@juliangk)

    Hello Jim,

    which version of wordpress are you using?

    Best regards
    Julian

    Thread Starter Jim

    (@jwmc)

    Thanks for the reply. This is WordPress 5.7

    Plugin Support juliangk

    (@juliangk)

    Hi Jim,

    have you experienced this problem with version 5.6 or lower? It seems to be a new issue with the latest update. We are investigating the behavior.

    Thank you for bringing this to our attention.

    Best regards
    Julian

    Thread Starter Jim

    (@jwmc)

    So you confirmed it’s happening not just for me?

    Sorry, I can’t say what update might have triggered it; I don’t see those emails often.

    Plugin Support juliangk

    (@juliangk)

    Hi @jwmc,

    we are having a look at it, as we have noticed something similar, but not concerning the e-mails you mentioned.

    Best regards
    Julian

    Plugin Support juliangk

    (@juliangk)

    Hello Jim,

    we have released an update today, this problem should be fixed. Can you please test it and let us know if you experience any further issues?

    Thank you and best regards
    Julian

    Thread Starter Jim

    (@jwmc)

    Hi Julian,

    Yes, that problem email works perfectly now. Thank you!

    Jim

    Plugin Support juliangk

    (@juliangk)

    Hi Jim,

    you are most welcome! Thank you again for bringing the problem to our attention!

    Best ergards
    Julian

Viewing 8 replies - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.