Support » Plugin: GetMeCooking Recipe Template » Ridiculously awful support.

  • I purchased the premium version because it offered category lists and the display examples looked great. I couldn’t get these to work on my theme (2015), so I contacted the developers. Once, twice, three, four times. 3 weeks later still no support. I had 2 replies saying ‘moving’ and ‘on holiday’with a promise to look at the issues on their return. Another week passed and I was loosing my patience. One final email and I got a reply which said the plugin was a hobby and they wouldn’t be able to help me!!! Obviously I received a refund (in Euros, so I lost out with the exchange rate) and I moved all my recipes to Easyrecipe Plus. The support I received this time was second to none. Utterly impressed with Easyrecipe Plus. Totally disappointed with getmecooking. Lesson learned.

Viewing 1 replies (of 1 total)
  • Thank you for posting this. I’ve had a similar experience (see my review). I haven’t been able to get ANY reply from them. So frustrating! Seeing your review showed me I’m not the only one, though, and that it’s time to move on to a different plugin. Ugh. I feel your pain!

Viewing 1 replies (of 1 total)
  • The topic ‘Ridiculously awful support.’ is closed to new replies.