• Resolved Elan_90

    (@elan_90)


    Hi guys, I really love this plugin!
    However, in the last few days I’ve found a strange problem: when I create a form everything works fine… except for the Rich textarea feature.

    If I select this option for any form, the text disappears in the backend.
    If I choose the “normal text” option, instead, everything works fine.

    Any idea?

    https://wordpress.org/plugins/wp-user-frontend/

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  • We use WordPress’ best practices to make it as compatible as possible with all themes and plugins; however, some theme and plugin authors do not adhere to these best practices which can often result in a theme or plugin conflict with our plugins.

    So, check the theme and plugin conflicts. If you are unable to resolve the issue, let me know.

    Thread Starter Elan_90

    (@elan_90)

    Hi, thanks for your reply 🙂
    I’ve tried to deactivate every plugin and used twenty century theme for test, and the problem persist.
    It’s a recent problem anyway, because until the last update everything works fine even with all of my plugin and the standard theme of my site.

    Ok, I will never mind if you create a support ticket on our site. Our support team will be happy to help you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Rich textarea problem’ is closed to new replies.