Support » Plugin: FileBird - WordPress Media Library Folders » Rich functionality but has stability issues

  • Very intuitive and easy to use plugin, makes organizing WP media library fun. I don’t know why this functionality is not built into WP.

    But sometimes the user interface is buggy and unstable, for example when you try to open a folder, it might start moving it, or it will start renaming another folder. Often the plugin loses track of the selected folder and you have to select it again. I hope stability issues can be addressed in a future update.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Ninja Team

    (@ninjateam)

    Hi there,

    Thanks for reaching out. For the stability issue, can you please clear both server and browser cache then try again?

    If the issue still perists, please use “Debug Info” plugin and give me a screenshot of the list of plugins, theme on your site. We will help check for you.

    Best regards,
    Kelly

    did you find out what was causing this?

    Plugin Author Ninja Team

    (@ninjateam)

    Hi @stevinoz,

    Did you try clear both server and browser cache?
    Let me know if this helps.

    Thank you.

    Kelly

    my question was like a pre-sales question, so my question now is, have you found that clearing both server and browser cache solves the problem?

    Plugin Author Ninja Team

    (@ninjateam)

    Yes, it works in most cases.
    Let me know if it works for you too.

    Kelly

Viewing 5 replies - 1 through 5 (of 5 total)
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