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RGB .PNG holding page file not showing (nor .JPG) (2 posts)

  1. Narjas Carrington
    Member
    Posted 1 year ago #

    I have a PNG holding page on my own website that's working fine with Ultimate Coming Soon. Have tried to create one for a client's website using their log-in on WP and their website, but the Ultimate Coming Soon plugin doesn't seem to be showing up the holding page properly. Here's the website:

    http://www.the-part-time-fd.co.uk/?cs_preview=true

    A JPEG version of the same file doesn't work either.

    Both are RGB files, both are not very big, at <1MB.

    http://wordpress.org/plugins/ultimate-coming-soon-page/

  2. Narjas Carrington
    Member
    Posted 1 year ago #

    My site is down now, as I managed to lose the Index file in an attempt to make the site 'not live' without the use of Ultimate Coming Soon, which I normally have no issues with. Unfortunately I now cannot retrieve the lost file, as there is no search facility on my host's file manager, so have had to issue a ticket for them to resolve my WP 'break' first before I can come back to my plug-in problem.

    Has anyone else encountered a problem with the holding page 'image' not showing up in the web browser?

    This is the site that is affected (though not showing up at present)
    http://www.the-part-time-fd.co.uk/

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