Support » Plugin: Customer Reviews for WooCommerce » Reviews not displayed in reviews product tab

  • Resolved jfris

    (@jfris)


    Reviews are not displayed in the reviews tab of the woocommerce product page.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • jfris

    (@jfris)

    Hi . Im very happy using the widget, but I have an issue once I want to display the reviews on the woocomerce product page Tab.

    Plugin Support ivole2

    (@ivole2)

    Hi @jfris,

    Thank you for using our plugin.

    It appears that the reviews are hidden through CSS code. See screenshot below.

    2019-05-16_1311

    You need to locate that CSS on your theme or somewhere on your site. I would suggest for you to contact your developer for assistance.

    https://www.excursionesenrivieramaya.es/?display_custom_css=css&ver=5.0.3

    The reviews do not show. The diagnostic tab shows an error saying that Woocommerce lightbox is not enabled.

    But I am using the Avada theme.

    The lightbox setting is no where to be found on woocommerce.

    What should I do?

    Plugin Support ivole2

    (@ivole2)

    @digit360 as I have explained in my previous response, the issue is not related to cusrev and not with that error in the woocommerce lightbox. Something on your theme settings is hiding the reviews as I pointed out on the screenshot. I would suggest for you to contact your developer so that they can assist you with this issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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